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I'm running RT 4.4 and for some reason whenever I add a one-time cc
to a ticket I get the following error appearing on the ticket:<br>
<meta charset="utf-8">
<span class="user" data-user-id="1" style="color: rgb(0, 0, 0);
font-family: arial, helvetica, sans-serif; font-size: 13px;
font-style: normal; font-variant: normal; font-weight: bold;
letter-spacing: normal; line-height: 12.8024px; orphans: auto;
text-align: start; text-indent: 0px; text-transform: none;
white-space: normal; widows: 1; word-spacing: 0px;
-webkit-text-stroke-width: 0px; background-color: rgb(255, 204,
204);">The RT System itself</span><span style="color: rgb(0, 0,
0); font-family: arial, helvetica, sans-serif; font-size: 13px;
font-style: normal; font-variant: normal; font-weight: bold;
letter-spacing: normal; line-height: 12.8024px; orphans: auto;
text-align: start; text-indent: 0px; text-transform: none;
white-space: normal; widows: 1; word-spacing: 0px;
-webkit-text-stroke-width: 0px; display: inline !important; float:
none; background-color: rgb(255, 204, 204);"><span
class="Apple-converted-space"> </span>- Sending the previous
mail has failed. Please contact your admin, they can find more
details in the logs.</span><br>
<br>
The logs show:<br>
[21] [Mon Apr 18 13:33:50 2016] [info]:
<a class="moz-txt-link-rfc2396E" href="mailto:rt-4.4.0-21-1460986430-505.5793790-6-0@###.####.net"><rt-4.4.0-21-1460986430-505.5793790-6-0@###.####.net></a>
#5793790/36778097 - Scrip 6 On Correspond Notify Other Recipients
(/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:285)<br>
2016-04-18 13:33:50,811 CRIT reaped unknown pid 340)<br>
[21] [Mon Apr 18 13:33:50 2016] [error]:
<a class="moz-txt-link-rfc2396E" href="mailto:rt-4.4.0-21-1460986430-505.5793790-6-0@###.####.net"><rt-4.4.0-21-1460986430-505.5793790-6-0@###.####.net></a>:
`/usr/sbin/sendmail -oi -t -f <a class="moz-txt-link-abbreviated" href="mailto:xx@xxxx.xxx">xx@xxxx.xxx</a>` exited with code 64
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:921)<br>
[21] [Mon Apr 18 13:33:50 2016] [critical]:
<a class="moz-txt-link-rfc2396E" href="mailto:rt-4.4.0-21-1460986430-505.5793790-6-0@###.####.net"><rt-4.4.0-21-1460986430-505.5793790-6-0@###.####.net></a>: Could
not send mail with command `/usr/sbin/sendmail -oi -t -f
<a class="moz-txt-link-abbreviated" href="mailto:xx@xxxx.xxx">xx@xxxx.xxx</a>`:
<a class="moz-txt-link-rfc2396E" href="mailto:rt-4.4.0-21-1460986430-505.5793790-6-0@###.####.net"><rt-4.4.0-21-1460986430-505.5793790-6-0@###.####.net></a>:
`/usr/sbin/sendmail -oi -t -f <a class="moz-txt-link-abbreviated" href="mailto:xx@xxxx.xxx">xx@xxxx.xxx</a>` exited with code 64 at
/opt/rt4/sbin/../lib/RT/Interface/Email.pm line 922.<br>
<br>
Stack:<br>
[/opt/rt4/sbin/../lib/RT/Interface/Email.pm:922]<br>
[/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:292]<br>
[/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:115]<br>
[/opt/rt4/sbin/../lib/RT/ScripAction.pm:182]<br>
[/opt/rt4/sbin/../lib/RT/Scrip.pm:664]<br>
[/opt/rt4/sbin/../lib/RT/Scrips.pm:296]<br>
[/opt/rt4/sbin/../lib/RT/Transaction.pm:213]<br>
[/opt/rt4/sbin/../lib/RT/Record.pm:1670]<br>
[/opt/rt4/sbin/../lib/RT/Ticket.pm:1605]<br>
[/opt/rt4/sbin/../lib/RT/Ticket.pm:1491]<br>
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:2411]<br>
[/opt/rt4/share/html/Ticket/Display.html:169]<br>
[/opt/rt4/share/html/Ticket/Update.html:341]<br>
[/opt/rt4/share/html/Ticket/autohandler:66]<br>
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:696]<br>
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:375]<br>
[/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:926)<br>
<br>
It is not an issue with the email addresses because it happens to
all addresses and all the addresses work fine when they are
requesters or set a CCs but only fail if set as one-time CC.<br>
<br>
I've looked at the scripts and they're exactly the same apart from
one that fails is Notify Other Recipients.<br>
<br>
The sendmail exit code also doesn't seem to make any sense.<br>
<br>
Has anyone encountered this issue before?<br>
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