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Hello<br>
<br>
I'm struggling a lot to understand how to configure Apache for RT. <br>
I have gone through the documentation in the "Web deployment"
section but I don't understand<br>
what am I supposed to do. Under the apache section it talks about
"mod_fastcgi" and "mod_fcgid".<br>
<br>
Do I have these modules? What I add to "httpd.conf" depends on which
one of these modules I have or use?<br>
I also borrowed the RT essentials book from our library but the book
is a bit out-of date and talks about RT3. There are a number of
how-to's online available but all a bit different to each other. I
presume that is because they are written by people who know what
they are doing so they config things they way, they believe is
right.<br>
<br>
Whenever I try to view RT I get this error: Forbidden, You don't
have permission to access /rt4 on this server. In a desperate
attempt to solve this permissions issue I did: "chown apache:apache
-R /opt/rt4" but with no luck. <br>
<br>
I'm stuck at the moment because I don't know how to use Apache, so I
am asking for your help, please. <br>
Below are my current configurations. When you can, please let me
know what I should do/correct. <br>
<br>
--------------------------------------<br>
Apache/2.4.6 (CentOS 7)<br>
---------------------------------------<br>
<br>
RT_SiteConfig.pm looks like this:<br>
<br>
Set( $rtname, 'AD');<br>
Set( $Organization, '<a class="moz-txt-link-abbreviated" href="http://www.jimmy.ad.biosci.ac.uk">www.jimmy.ad.biosci.ac.uk</a>');<br>
Set( $Timezone, 'GB');<br>
#<br>
Set( $WebDomain, 'jimmy.ad.biosci.ac.uk');<br>
Set( $WebBaseURL, '<a class="moz-txt-link-freetext" href="http://jimmy.ad.biosci.ac.uk">http://jimmy.ad.biosci.ac.uk</a>');<br>
Set( $WebPath, '/rt4');<br>
Set( $WebPort, 443);<br>
#<br>
Set( $CorrespondAddress, '<a class="moz-txt-link-abbreviated" href="mailto:bio@mail.biosci.ac.uk">bio@mail.biosci.ac.uk</a>');<br>
Set( $CommentAddress, '<a class="moz-txt-link-abbreviated" href="mailto:comment@mail.biosci.ac.uk">comment@mail.biosci.ac.uk</a>');<br>
Set( $SendMailPath, '/usr/lib/sendmail');<br>
#<br>
Set( $DatabaseType, 'mysql');<br>
Set( $DatabaseUser, 'rtuser');<br>
Set( $DatabasePassword, 'mypassword');<br>
Set( $DatabaseName, 'rt4db');<br>
#<br>
Set( $LogtoSyslog, '');<br>
Set ($LogToFile, 'debug');<br>
------------------------------------------------------------------------<br>
<br>
HTTPD.CONF:<br>
<br>
<meta http-equiv="content-type" content="text/html; charset=utf-8">
<VirtualHost *:443><br>
ServerName jimmy.ad.biosci.ac.uk:443<br>
Redirect / <a class="moz-txt-link-freetext" href="https://jimmy.ad.biosci.ac.uk/rt4">https://jimmy.ad.biosci.ac.uk/rt4</a><br>
</VirtualHost> <br>
-------------------------------------------------------------<br>
<br>
SSL.CONF:<br>
<br>
#</VirtualHost> <br>
<br>
<br>
# Request Tracker<br>
# ServerName rt.corp.example.com:443<br>
ServerName jimmy.ad.biosci.ac.uk:443<br>
<br>
AddDefaultCharset UTF-8<br>
DocumentRoot /opt/rt4/share/html<br>
Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/<br>
ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/<br>
<Location /><br>
Order allow,deny<br>
Allow from all<br>
</Location><br>
<Directory "/opt/rt4/sbin"><br>
SSLOptions +StdEnvVars<br>
</Directory><br>
</VirtualHost><br>
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