<div dir="ltr">sorry i i dont know how to check the apache version.</div><br><div class="gmail_quote"><div dir="ltr">El sáb., 30 abr. 2016 a las 17:39, Andrea Caputto (<<a href="mailto:androponia@gmail.com">androponia@gmail.com</a>>) escribió:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hi, i check the permission and i give 777 for the directory rt and keeps the error.<div><br></div><div><div>[root@rt rt4]# perl -v</div><div><br></div><div>This is perl 5, version 16, subversion 3 (v5.16.3) built for x86_64-linux-thread-multi</div><div>(with 28 registered patches, see perl -V for more detail)</div></div></div><div dir="ltr"><div><br></div><br><div class="gmail_quote"><div dir="ltr">El mié., 27 abr. 2016 a las 14:17, Andrea Caputto (<<a href="mailto:androponia@gmail.com" target="_blank">androponia@gmail.com</a>>) escribió:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">OK i will check out thanks!</div><br><div class="gmail_quote"><div dir="ltr">El mié., 27 abr. 2016 a las 10:03, Jim Brandt (<<a href="mailto:jbrandt@bestpractical.com" target="_blank">jbrandt@bestpractical.com</a>>) escribió:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">First two things to check:<br>
<br>
1) Is Apache using the same perl you're using in your shell? Servers can<br>
often end up with multiple perl installs.<br>
<br>
2) Check permissions and make sure Apache can read the Scope::Upper<br>
files. Sometimes modules installed with a particular user, like root,<br>
can have permissions set incorrectly so other users/processes can't use<br>
them.<br>
<br>
On 4/26/16 6:18 PM, Andrea Caputto wrote:<br>
> Apache versión is 2.4 , Apache + mod perl<br>
><br>
> I am upgrading from 4.2.1 to 4.4<br>
> El El mar, 26 de abr. de 2016 a las 16:02, Thiago Cristino dos Santos<br>
> <<a href="mailto:thiago.cristino@gmail.com" target="_blank">thiago.cristino@gmail.com</a> <mailto:<a href="mailto:thiago.cristino@gmail.com" target="_blank">thiago.cristino@gmail.com</a>>> escribió:<br>
><br>
> Hi,<br>
> Andrea, please tell more about your environment :<br>
> What's your Apache version ?<br>
> RT was running over Apache + mod_perl, apache + fastcgi or apache +<br>
> fastcgi + suexec?<br>
><br>
><br>
><br>
><br>
> 2016-04-26 15:40 GMT-03:00 Andrea Caputto <<a href="mailto:androponia@gmail.com" target="_blank">androponia@gmail.com</a><br>
> <mailto:<a href="mailto:androponia@gmail.com" target="_blank">androponia@gmail.com</a>>>:<br>
><br>
> Hi, i was doing the upgrade, and everything was right, but now<br>
> when i try to start apache :<br>
><br>
> Logs begin at mar 2016-04-26 12:22:54 UYT, end at mar 2016-04-26<br>
> 13:30:01 UYT. --<br>
> abr 26 13:29:36 rt. <<a href="http://rt.sonda.com.uy/" rel="noreferrer" target="_blank">http://rt.sonda.com.uy/</a>>..... httpd[7736]:<br>
> AH00526: Syntax error on line 25 of /etc/httpd/conf.d/rt.conf:<br>
> abr 26 13:29:36 rt. <<a href="http://rt.sonda.com.uy/" rel="noreferrer" target="_blank">http://rt.sonda.com.uy/</a>>.....httpd[7736]:<br>
> *Can't locate Scope/Upper.pm in @INC (@INC contains:<br>
> /opt/rt4/sbin/../local/li*<br>
> abr 26 13:29:36 rt. <<a href="http://rt.sonda.com.uy/" rel="noreferrer" target="_blank">http://rt.sonda.com.uy/</a>>....... systemd[1]:<br>
> httpd.service: main process exited, code=exited, status=1/FAILURE<br>
> abr 26 13:29:36 rt.. <<a href="http://rt.sonda.com.uy/" rel="noreferrer" target="_blank">http://rt.sonda.com.uy/</a>>... kill[7739]:<br>
> kill: cannot find process ""<br>
> abr 26 13:29:36 rt.. <<a href="http://rt.sonda.com.uy/" rel="noreferrer" target="_blank">http://rt.sonda.com.uy/</a>>..... systemd[1]:<br>
> httpd.service: control process exited, code=exited status=1<br>
> abr 26 13:29:36 rt. <<a href="http://rt.sonda.com.uy/" rel="noreferrer" target="_blank">http://rt.sonda.com.uy/</a>>.... systemd[1]:<br>
> Failed to start The Apache HTTP Server.<br>
><br>
><br>
> [root@rt sbin]# perl -MCPAN -e 'install Scope::Upper'<br>
> Reading '/root/.local/share/.cpan/Metadata'<br>
> Database was generated on Tue, 26 Apr 2016 16:17:02 GMT<br>
> Scope::Upper is up to date (0.28).<br>
><br>
><br>
> and testdeps seems ok.<br>
> --<br>
> Andrea Caputto<br>
><br>
> ---------<br>
> RT 4.4 and RTIR Training Sessions <a href="https://bestpractical.com/training" rel="noreferrer" target="_blank">https://bestpractical.com/training</a><br>
> * Washington DC - May 23 & 24, 2016<br>
><br>
><br>
> --<br>
> Andrea Caputto<br>
><br>
><br>
> ---------<br>
> RT 4.4 and RTIR Training Sessions <a href="https://bestpractical.com/training" rel="noreferrer" target="_blank">https://bestpractical.com/training</a><br>
> * Washington DC - May 23 & 24, 2016<br>
><br>
---------<br>
RT 4.4 and RTIR Training Sessions <a href="https://bestpractical.com/training" rel="noreferrer" target="_blank">https://bestpractical.com/training</a><br>
* Washington DC - May 23 & 24, 2016<br>
</blockquote></div><div dir="ltr">-- <br></div><div dir="ltr">Andrea Caputto</div></blockquote></div></div><div dir="ltr">-- <br></div><div dir="ltr">Andrea Caputto</div></blockquote></div><div dir="ltr">-- <br></div><div dir="ltr">Andrea Caputto</div>