<div dir="ltr"><div class="gmail_default" style="font-family:georgia,serif;font-size:small">Would you please post your LDAP configuration in RT_SiteConfig.pm? Omitting any sensitive information, of course. </div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><font face="georgia, serif">Sincerely,</font><div><font face="georgia, serif"><br></font></div><div><font face="georgia, serif">Aaron Lush</font></div><div><font face="georgia, serif">Network Administrator</font></div><div><font face="georgia, serif">South Central Community School Corporation</font></div><div><font face="georgia, serif">(219) 767-2266 ext. 1111</font></div></div></div></div></div></div>
<br><div class="gmail_quote">On Thu, May 5, 2016 at 8:15 AM, t s <span dir="ltr"><<a href="mailto:zzzz67@hotmail.com" target="_blank">zzzz67@hotmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p>Getting an intermittent "<span>RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj Can't bind: LDAP_INVALID_CREDENTIALS 49</span>" error very similar to:
<a href="http://requesttracker.8502.n7.nabble.com/LDAP-External-Auth-intermittent-failure-td58611.html" target="_blank">
http://requesttracker.8502.n7.nabble.com/LDAP-External-Auth-intermittent-failure-td58611.html</a>.</p>
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<a title="http://requesttracker.8502.n7.nabble.com/LDAP-External-Auth-intermittent-failure-td58611.html
Ctrl+Click or tap to follow the link" style="text-decoration:none" href="http://requesttracker.8502.n7.nabble.com/LDAP-External-Auth-intermittent-failure-td58611.html" target="_blank">LDAP
External Auth intermittent failure - RequestTracker</a></div>
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<a href="http://requesttracker.8502.n7.nabble.com" target="_blank">requesttracker.8502.n7.nabble.com</a></div>
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LDAP External Auth intermittent failure. I'm using RT-4.2.7 installed from source, on ubuntu 14.04LTS. I've been trying to get the External Auth (0.23) extension ...</div>
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<p>Almost daily the External Auth will randomly start getting the binding error above and stop accepting LDAP logins, a simple restart of RT fixes the problem. I'm using External Auth 0.25 and RT 4.2.12. The only suggestion in the post above is to update
RT but these are both recent stable versions. </p>
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<p>Anyone ran into this problem? Is it an RT_SiteConfig problem? I wouldn't think so since it works for around 24 hours and then stops. Could it be some kind of network connectivity problem?<br>
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