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Yes I've got 'mod_fcgid-2.3.9-4.el7.x86_64' installed.<br>
<br>
I had added 'LoadModule fcgid_module modules/mod_fcgid.so' in
'httpd.conf', restarted service and checked apache config with
'apachectl configtest'. The output was:<br>
<br>
[so:warn] [pid 27506] AH01574: module fcgid_module is already
loaded, skipping<br>
Syntax OK<br>
<br>
It looks like the module is already loaded and there is no need to
add anything in httpd.conf. I then found out that is inside:
conf.modules.d<br>
<br>
Thanks for the link, I had followed this steps in this blog in the
past with success. However that was Centos6. Centos7 is giving me
problems. <br>
<br>
<br>
<div class="moz-cite-prefix">On 09/05/16 17:09, Duncan Morgan wrote:<br>
</div>
<blockquote
cite="mid:trinity-f7d34ee2-7a6f-4aea-b048-d7007249a5f6-1462810148708@3capp-mailcom-lxa16"
type="cite">
<div style="font-family: Verdana;font-size: 12.0px;">
<div>Do you have mod_fcgid installed and is the module loading?</div>
<div> </div>
<div>For the database issue you can drop the database from MySQL
and start again.</div>
<div> </div>
<div>I found this guide quite good</div>
<div> </div>
<div><a class="moz-txt-link-freetext" href="http://binarynature.blogspot.ca/2013/05/install-request-tracker-4.html">http://binarynature.blogspot.ca/2013/05/install-request-tracker-4.html</a></div>
<div>
<div>
<div name="quote" style="margin:10px 5px 5px 10px; padding:
10px 0 10px 10px; border-left:2px solid #C3D9E5;
word-wrap: break-word; -webkit-nbsp-mode: space;
-webkit-line-break: after-white-space;">
<div style="margin:0 0 10px 0;"><b>Sent:</b> Monday, May
09, 2016 at 8:36 AM<br>
<b>From:</b> Yanni
<a class="moz-txt-link-rfc2396E" href="mailto:y.goudetsidis@mail.cryst.bbk.ac.uk"><y.goudetsidis@mail.cryst.bbk.ac.uk></a><br>
<b>To:</b> <a class="moz-txt-link-rfc2396E" href="mailto:rt-users@lists.bestpractical.com">"rt-users@lists.bestpractical.com"</a>
<a class="moz-txt-link-rfc2396E" href="mailto:rt-users@lists.bestpractical.com"><rt-users@lists.bestpractical.com></a><br>
<b>Subject:</b> [rt-users] RT4 Install on
Centos7+Internal Server Error</div>
<div name="quoted-content">Hello again<br>
<br>
Still fighting with setting up RT4. I have now deleted
the previous RT<br>
installation and started again.<br>
I have put all command outputs in pastebin.com so that
my email is small<br>
as much as possible and hopefully easy to read. When you
can please see<br>
below the steps I have taken.<br>
<br>
1. Run ./configure with no parameters, so all defaults
are set.<br>
Output: <a moz-do-not-send="true"
href="http://pastebin.com/enH70WCS" target="_blank">http://pastebin.com/enH70WCS</a><br>
<br>
2. 'make testdeps' outputs: All dependencies have been
found<br>
<br>
3. 'make install' outputs: Congratulations. RT is now
installed.<br>
<br>
4. RT_SiteConfig.pm here: <a moz-do-not-send="true"
href="http://pastebin.com/NseuCusS" target="_blank">http://pastebin.com/NseuCusS</a><br>
<br>
5. Run 'make initialize-database' with error: ERROR:
Can't create<br>
database 'rt4db'; database exists<br>
<br>
6. I went with mod_fcgid and added 'FcgidMaxRequestLen
1073741824' to:<br>
/usr/lib/tmpfiles.d/mod_fcgid.conf<br>
<br>
7. Added these lines in my httpd.conf. (Apache version:
2.4.6)<br>
<br>
Listen 8000<br>
<br>
<VirtualHost *:8000><br>
### Optional apache logs for RT<br>
# Ensure that your log rotation scripts know about these
files<br>
# ErrorLog /opt/rt4/var/log/apache2.error<br>
# TransferLog /opt/rt4/var/log/apache2.access<br>
# LogLevel debug<br>
<br>
AddDefaultCharset UTF-8<br>
<br>
ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/<br>
<br>
DocumentRoot "/opt/rt4/share/html"<br>
<Location /><br>
<br>
Require all granted<br>
<br>
Options +ExecCGI<br>
AddHandler fcgid-script fcgi<br>
</Location><br>
</VirtualHost><br>
<br>
8. Visited <a moz-do-not-send="true"
href="http://jimmy.ad.biosci.ac.uk:8000"
target="_blank">http://jimmy.ad.biosci.ac.uk:8000</a>
but I get: 500 Internal<br>
Server Error<br>
<br>
9. Apache Error_log file says:<br>
<br>
RT couldn't load RT config file
/opt/rt4/etc/RT_Config.pm as:<br>
user: apache<br>
group: apache<br>
The file is owned by user root and group rt.<br>
<br>
10. chown apache:apache RT_Config.pm<br>
chown apache:apache RT_SiteConfig.pm<br>
<br>
11. Visited <a moz-do-not-send="true"
href="http://jimmy.ad.biosci.ac.uk:8000"
target="_blank">http://jimmy.ad.biosci.ac.uk:8000</a>
but I get: 500 Internal<br>
Server Error<br>
<br>
12. Apache Error_log file says: <a
moz-do-not-send="true"
href="http://pastebin.com/9xUwHNDZ" target="_blank">http://pastebin.com/9xUwHNDZ</a><br>
<br>
13. SELINUX and firewall are disabled<br>
<br>
<br>
Any help/suggestions please let me know.<br>
Many thanks<br>
<br>
<br>
<br>
---------<br>
RT 4.4 and RTIR Training Sessions <a
moz-do-not-send="true"
href="https://bestpractical.com/training"
target="_blank">https://bestpractical.com/training</a><br>
* Washington DC - May 23 & 24, 2016</div>
</div>
</div>
</div>
</div>
</blockquote>
<br>
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