<div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace">Thank for your comments and suggestions. We decided to upgrade RT to 4.4</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Jun 8, 2016 at 3:11 AM, Christian Loos <span dir="ltr"><<a href="mailto:cloos@netcologne.de" target="_blank">cloos@netcologne.de</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><span class="">Am 07.06.2016 um 23:23 schrieb Hugo Escobar:<br>
> We need to give our users the possibility of receiving large files (say<br>
>> 10MB)<br>
><br>
> Knowing the attachment size limit all email services impose, we thought<br>
> there should be a way to tell RT to replace large attachments with a<br>
> download<br>
> link when constructing the email message allowing the user to access those<br>
> files.<br>
><br>
> I've been searching the internet to no avail.<br>
><br>
> Any help will be appreciated<br>
<br>
</span>This is possible in RT 4.4 if you use ExternalStorage Type "AmazonS3"<br>
[1] and activate the "Direct Linking" feature [2].<br>
<br>
Chris<br>
<br>
[1] <a href="https://docs.bestpractical.com/rt/latest/RT_Config.html#External-storage" rel="noreferrer" target="_blank">https://docs.bestpractical.com/rt/latest/RT_Config.html#External-storage</a><br>
[2]<br>
<a href="https://docs.bestpractical.com/rt/latest/RT/ExternalStorage/AmazonS3.html#Direct-Linking" rel="noreferrer" target="_blank">https://docs.bestpractical.com/rt/latest/RT/ExternalStorage/AmazonS3.html#Direct-Linking</a><br>
</blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Regards,<br><br>Hugo Escobar<br><br>
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