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<p>Hi rt-users !</p>
<p>I have recently upgraded our RT from version 4.0.7 to 4.4.0. <br>
</p>
<p>I have used the rt-setup-database like this:<br>
</p>
<p>rt-setup-database --action upgrade --force --skip-create
--upgrade-from 4.0.6 --upgrade-to 4.3.13</p>
<p>Some errors/warning was solved by executing some 'insert'
actions after this first execution.</p>
<p>(i.e rt-setup-database --action insert --datafile
etc/upgrade/4.1.20/content --skip-create)</p>
<p>But for the 4.1.20 version, I have got two errors :<br>
</p>
Processing 4.1.20<br>
<p>Now inserting data.<br>
[21010] [Thu Jun 16 08:55:09 2016] [error]: Condition 'On Forward
Transaction' not found (/home/rt/rt/sbin/../lib/RT/Handle.pm:1360)<br>
Trace begun at /home/rt/rt/sbin/../lib/RT.pm line 304<br>
Log::Dispatch::__ANON__('Log::Dispatch=HASH(0x5d405e8)',
'Condition \'On Forward Transaction\' not found') called at
/home/rt/rt/sbin/../lib/RT/Handle.pm line 1360<br>
RT::Handle::InsertData('RT::Handle=HASH(0x61140c0)',
'./etc/upgrade/4.1.20/content', undef) called at
/home/rt/rt/sbin/rt-setup-database line 390<br>
main::__ANON__ at /home/rt/rt/sbin/rt-setup-database line 403<br>
main::action_insert('skip-create', 1, 'force', 1, 'backcompat',
'ARRAY(0x25d5b68)', 'action', 'upgrade', 'package', 'RT',
'datafile', undef, 'datadir', './etc/upgrade/4.1.20',
'upgrade-from', 4.0.6, 'upgrade-to', 4.3.13) called at
/home/rt/rt/sbin/rt-setup-database line 571<br>
main::action_upgrade('package', 'RT', 'force', 1, 'action',
'upgrade', 'skip-create', 1, 'upgrade-to', 4.3.13, 'upgrade-from',
4.0.6) called at /home/rt/rt/sbin/rt-setup-database line 210<br>
[21010] [Thu Jun 16 08:55:09 2016] [error]: Condition 'On Forward
Ticket' not found (/home/rt/rt/sbin/../lib/RT/Handle.pm:1360)<br>
Trace begun at /home/rt/rt/sbin/../lib/RT.pm line 304<br>
Log::Dispatch::__ANON__('Log::Dispatch=HASH(0x5d405e8)',
'Condition \'On Forward Ticket\' not found') called at
/home/rt/rt/sbin/../lib/RT/Handle.pm line 1360<br>
RT::Handle::InsertData('RT::Handle=HASH(0x61140c0)',
'./etc/upgrade/4.1.20/content', undef) called at
/home/rt/rt/sbin/rt-setup-database line 390<br>
main::__ANON__ at /home/rt/rt/sbin/rt-setup-database line 403<br>
main::action_insert('skip-create', 1, 'force', 1, 'backcompat',
'ARRAY(0x25d5b68)', 'action', 'upgrade', 'package', 'RT',
'datafile', undef, 'datadir', './etc/upgrade/4.1.20',
'upgrade-from', 4.0.6, 'upgrade-to', 4.3.13) called at
/home/rt/rt/sbin/rt-setup-database line 571<br>
main::action_upgrade('package', 'RT', 'force', 1, 'action',
'upgrade', 'skip-create', 1, 'upgrade-to', 4.3.13, 'upgrade-from',
4.0.6) called at /home/rt/rt/sbin/rt-setup-database line 210</p>
<p><br>
I don't know why the upgrade fail at the creation of these scrip.</p>
<p>In the web interface "Admin > Scrips" I have got nothing about
"On Forward Transaction" or "On Forward Ticket"</p>
Thanks for the help, <br>
<pre class="moz-signature" cols="72">--
Félix Defrance
PGP: 0x0F04DC57</pre>
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