<div dir="ltr">Hmm,<div><br></div><div>If it's trying to use a script tag... I'm guessing the emails being sent must be sent as HTML?</div><div><br></div><div>i'm going to have to give this a try... much appreciated Dustin!</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Jun 17, 2016 at 11:41 AM, Dustin Graves <span dir="ltr"><<a href="mailto:dustin@bestpractical.com" target="_blank">dustin@bestpractical.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word">Hi Mike,<div><br></div><div>This is a pretty neat idea. I looked into it a bit and it seems to be what Gmail calls a ‘Go-To Action’ <a href="https://developers.google.com/gmail/markup/reference/go-to-action" target="_blank">https://developers.google.com/gmail/markup/reference/go-to-action</a></div><div><br></div><div>I couldn’t get it to work in my first pass, but Gmail was also flagging my test RT as spam so I don’t know if that has something to do with the link not showing up.</div><div><br></div><div>I’ll play around with it a little more when I get the chance.</div><div><br></div><div>Thank you,</div><div>Dustin</div><div><br><div><blockquote type="cite"><span class=""><div>On Jun 17, 2016, at 11:15 AM, Mike Johnson <<a href="mailto:mike.johnson@nosm.ca" target="_blank">mike.johnson@nosm.ca</a>> wrote:</div><br></span><div><div dir="ltr"><span class="">So, easy to create a link in the emails triggered by scrips... but, I see Zendesk(another ticketing system) that I interact with for another software we run onsite sends emails that show up in GMail with this cool little button...<div><br></div></span><div><span><image.png></span></div><span class=""><div><br></div><div>Anyone know what creates this and has anyone tried making something like this within RT templates?<br clear="all"><div><br></div>-- <br><div data-smartmail="gmail_signature">Mike Johnson<br>Datatel Programmer/Analyst<br>Northern Ontario School of Medicine<br>955 Oliver Road<br>Thunder Bay, ON P7B 5E1<br>Phone: <a href="tel:%28807%29%20766-7331" value="+18077667331" target="_blank">(807) 766-7331</a><br>Email: <a href="mailto:mike.johnson@nosm.ca" target="_blank">mike.johnson@nosm.ca</a></div>
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---------<br>RT 4.4 and RTIR Training Sessions <a href="https://bestpractical.com/training" target="_blank">https://bestpractical.com/training</a><br>* Los Angeles - September, 2016<br></div></blockquote></div><br></div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature">Mike Johnson<br>Datatel Programmer/Analyst<br>Northern Ontario School of Medicine<br>955 Oliver Road<br>Thunder Bay, ON P7B 5E1<br>Phone: (807) 766-7331<br>Email: <a href="mailto:mike.johnson@nosm.ca" target="_blank">mike.johnson@nosm.ca</a></div>
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