<div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace">nevermind,</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">the problem was solved by updating /Ticket/Update.html</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Thanks</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Jun 27, 2016 at 1:16 PM, Hugo Escobar <span dir="ltr"><<a href="mailto:hescobar@afslc.com" target="_blank">hescobar@afslc.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace">Hi,</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">We are upgrading from 4.2.9 to 4.4.0</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">The error in the attached image results when attempting to upgrade a ticket,</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">url: <a href="http://ticket/Ticket/Update.html?Action=Respond&DefaultStatus=rejected&id=833" target="_blank">http://ticket/Ticket/Update.html?Action=Respond&DefaultStatus=rejected&id=833</a></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Remarks:</div><div class="gmail_default" style="font-family:monospace,monospace">1.- A file with the same name exists in another location: </div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace"><div class="gmail_default">$ find . -name 'ShowSimplifiedRecipients'</div><div class="gmail_default">./share/html/Helpers/ShowSimplifiedRecipients</div></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace"><div class="gmail_default">$ ls -l Helpers/ShowSimplifiedRecipients </div><div class="gmail_default">-rw-r--r-- 1 root bin 6277 Jun 20 14:15 Helpers/ShowSimplifiedRecipients</div></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">2.- No error messages or any clue in log files about what could be happening</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">3.- There is no customization of such component in 'local/html'</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace"><img src="cid:ii_15592a10345df5d3" alt="Inline image 1" width="544" height="311"><br></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Any help will be appreciated</div><div><br></div>-- <br><div data-smartmail="gmail_signature"><div dir="ltr">Regards,<br><br>Hugo Escobar<br><br>
<div><a href="http://www.associationfinancialservices.com/" target="_blank"><img src="cid:part1.02030600.00030308@enflyer.com" height="26" width="126" border="0"></a><br><br></div>4770 Biscayne Blvd, Ste 700<br>Miami, FL 33137<br>
<br>main: 305.677.0022<br>support: 305.921.4620<br>email: <a href="mailto:hescobar@afslc.com" target="_blank">hescobar@afslc.com</a><br><br>Follow us on Facebook and Linked-In<br>
<div><a href="http://www.facebook.com/pages/Miami-FL/ASSOCIATION-FINANCIAL/64952991864" target="_blank"><img alt="" src="cid:part1.08060004.03030107@enflyer.com" height="24" width="24" border="0"></a> <a href="http://www.linkedin.com/companies/1006276" target="_blank"><img alt="" src="cid:part2.00090205.04060608@enflyer.com" height="24" width="24" border="0"></a> </div>
<br>NOTICE: This email and any attachment to this email may contain
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must not review, retransmit, convert to hard copy, photocopy, use or
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delete this message. Please note that if this email contains a forwarded
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firm. <b>As our firm may be deemed a debt collector, if your payment is
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</div>
</blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Regards,<br><br>Hugo Escobar<br><br>
<div><a href="http://www.associationfinancialservices.com/" target="_blank"><img src="cid:part1.02030600.00030308@enflyer.com" height="26" width="126" border="0"></a><br><br></div>4770 Biscayne Blvd, Ste 700<br>Miami, FL 33137<br>
<br>main: 305.677.0022<br>support: 305.921.4620<br>email: <a href="mailto:hescobar@afslc.com" target="_blank">hescobar@afslc.com</a><br><br>Follow us on Facebook and Linked-In<br>
<div><a href="http://www.facebook.com/pages/Miami-FL/ASSOCIATION-FINANCIAL/64952991864" target="_blank"><img alt="" src="cid:part1.08060004.03030107@enflyer.com" height="24" width="24" border="0"></a> <a href="http://www.linkedin.com/companies/1006276" target="_blank"><img alt="" src="cid:part2.00090205.04060608@enflyer.com" height="24" width="24" border="0"></a> </div>
<br>NOTICE: This email and any attachment to this email may contain
confidential information. If you are not the intended recipient, you
must not review, retransmit, convert to hard copy, photocopy, use or
disseminate this email or any attachments to it. If you have received
this email in error, please notify us immediately by return email and
delete this message. Please note that if this email contains a forwarded
message or is a reply to a prior message, some or all of the contents
of this message or any attachments may not have been produced by our
firm. <b>As our firm may be deemed a debt collector, if your payment is
in default, we may be attempting to collect a debt on behalf of the
association, and any information obtained may be used for that purpose.</b><br></div></div>
</div>