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<div id="yui_3_16_0_ym19_1_1468244065355_140220" class="qtdSeparateBR">Hi Fernando,</div>

<div id="yui_3_16_0_ym19_1_1468244065355_140222" class="qtdSeparateBR"> </div>

<div id="yui_3_16_0_ym19_1_1468244065355_140223" class="qtdSeparateBR" dir="ltr" data-setdir="false">  your virtual host in Apache is missing the config required for RT, you need to follow the instructions here:</div>

<div id="yui_3_16_0_ym19_1_1468244065355_140224" class="qtdSeparateBR" dir="ltr" data-setdir="false"> </div>

<div id="yui_3_16_0_ym19_1_1468244065355_140215" class="qtdSeparateBR" dir="ltr" data-setdir="false"><a id="yui_3_16_0_ym19_1_1468244065355_140213" href="https://docs.bestpractical.com/rt/4.2.12/web_deployment.html">https://docs.bestpractical.com/rt/4.2.12/web_deployment.html</a></div>

<div id="yui_3_16_0_ym19_1_1468244065355_140215" class="qtdSeparateBR" dir="ltr" data-setdir="false"> </div>

<div id="yui_3_16_0_ym19_1_1468244065355_140215" class="qtdSeparateBR" dir="ltr" data-setdir="false">thanks, Andy.</div>

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