<div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace">Hi,</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">We are in the process of upgrading rt to 4.4.1</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">I'm having a problem with my local instance. I cannot go beyond the login page. Note the following lines in the apache logs. The first two lines (in blue) appear when it works ok<br></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style=""><div class="gmail_default" style="font-family:monospace,monospace"><font color="#0000ff"><local ip> - - [02/Aug/2016:13:39:45 -0400] "POST /NoAuth/Login.html HTTP/1.1" 302 - </font></div><div class="gmail_default" style="font-family:monospace,monospace"><font color="#0000ff"><local ip> - - [02/Aug/2016:13:39:45 -0400] "GET / HTTP/1.1" 200 6979</font> <local ip> - - [02/Aug/2016:13:39:45 -0400] "GET /NoAuth/Login.html?next=f7662257268ca40cca1dc91310117c47 HTTP/1.1" 200 6993</div><div class="gmail_default" style="font-family:monospace,monospace"><local ip> - - [02/Aug/2016:13:39:45 -0400] "GET /NoAuth/Login.html?next=982ee72957d160bd2a07b3a938d2fa79 HTTP/1.1" 200 6993 (...) </div><div style="font-family:monospace,monospace"><br></div><div style="font-family:monospace,monospace"><br></div><div style="font-family:monospace,monospace">It looks like it's not an authentication problem (from rt logs):</div><div style=""><div style=""><font face="monospace, monospace">[3778] [Tue Aug 2 17:39:45 2016] [info]: Successful login for root from <local ip> (/path/to</font><span style="font-family:monospace,monospace">/rt-4.4.1/sbin/../lib/RT/Interface/Web.pm:831)</span></div></div><div style="font-family:monospace,monospace"><br></div><div style="font-family:monospace,monospace">I've done all those basic debugging procedures like erasing browser cookies, restarting apache erasing the mason cache, etc and nothing seems to work. Google searches haven't given me anything useful either</div></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Any help will be highly appreciated</div><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Regards,<br><br>Hugo Escobar<br><br>
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