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<p class="MsoNormal">Hello<span style="color:#1F497D"> </span>all,<o:p></o:p></p>
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<p class="MsoNormal">We are using RT 4.4.1 and we would like to know why our RT adding the word 'Capture' (When we forward screenshot from Snipping Tool to outlook and then to open a ticket) and some other word like our organization name on the beginning of
each emails ?<o:p></o:p></p>
<p class="MsoNormal">We think we first noticed it after the last major upgrade from 4.2.0 to 4.4.0.<o:p></o:p></p>
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<p class="MsoNormal">Thank you,<o:p></o:p></p>
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<td rowspan="4" width="150" align="center"><img src="cid:imagef1a031.PNG@828cd80d.4f866522" width="144" height="126"></td>
<td width="25" align="center"><img alt="" src="cid:imagea2e842.PNG@8c75466e.4da3e032" width="18" height="17"></td>
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<div align="left"><span style="FONT-SIZE: 12px; FONT-FAMILY: Calibri; FONT-WEIGHT: bold; COLOR: #414141">Renos Nikolaou
</span><br>
<span style="FONT-SIZE: 12px; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: #7b7b7b">Escalation Engineer</span>
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<a href="mailto:rnikolaou@odysseyconsultants.com" title="Click to send email to Renos Nikolaou" target="" style="">rnikolaou@odysseyconsultants.com</a>
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<font style="font-weight:bold;">Extension: # </font>153 </div>
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<div style="FONT-SIZE: 12px; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: #414141" align="left">
1, Lefkos Anastasiades Street, 3rd Floor, 2012 Strovolos, Nicosia <b>Tel.:</b> +357 22463600</div>
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<a href="http://www.odysseyc.com/cloudservices/SIEM/" target=""><img width="685" height="74" style="border: 0px Solid ; " src="cid:imagec4d35f.PNG@a5c822d8.499c6e35"></a></th>
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<span style="FONT-SIZE: 11px; FONT-FAMILY: Calibri; COLOR: #7b7b7b"><font size="1">This e-mail contains proprietary information some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has
misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, distribute, copy, print or rely on this e-mail. The content of this email may contain private views and opinions,
which do not constitute formal disclosure or commitment unless specifically stated.</font></span>
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<td width="30"><a href="http://www.odysseyc.com"><img border="0" src="cid:image6a1862.PNG@9a982980.4fae1171"></a></td>
<td width="30"><a href="https://www.facebook.com/OdysseyCyberSecuriy" target=""><img width="27" height="27" style="border: 0px Solid ; " src="cid:image9e3bec.PNG@bfea5c5e.4a9eb15b"></a></td>
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<td width="30"><a href="http://www.linkedin.com/company/odyssey-consultants"><img border="0" src="cid:image1907b9.PNG@dd4d97be.4a957184"></a></td>
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