<div dir="ltr"><div><div><div><div>Hi Simon,<br><br></div>Drill down to the queues, then create your scrip there.<br><br></div>Admin -> Queues -> Select<br><br></div>Scrips -> Create<br><br></div>Your heading should look something like:<br><div id="quickbar">
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<div id="header"><h1>Create a scrip and add to queue BLAH</h1><p>my URL looks like:</p><p><a href="https://rt.d.umn.edu/Admin/Scrips/Create.html?Queue=12">https://rt.d.umn.edu/Admin/Scrips/Create.html?Queue=12</a></p><p>This will restrict the scrip to that queue.<br></p><p>-m<br></p></div><br></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Aug 15, 2016 at 10:02 AM, Simon Figueira <span dir="ltr"><<a href="mailto:SFigueira@geestline.com" target="_blank">SFigueira@geestline.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">4.2.11<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">The global scrip shows
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Enabling it would make it global and not just one queue.<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Simon Figueira</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><br>
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Systems Administrator</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><br>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif" lang="EN-US">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif" lang="EN-US"> Matt Zagrabelny [mailto:<a href="mailto:mzagrabe@d.umn.edu" target="_blank">mzagrabe@d.umn.edu</a>]
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<b>Sent:</b> 15 August 2016 15:53<br>
<b>To:</b> Simon Figueira <<a href="mailto:SFigueira@geestline.com" target="_blank">SFigueira@geestline.com</a>><br>
<b>Cc:</b> <a href="mailto:rt-users@lists.bestpractical.com" target="_blank">rt-users@lists.bestpractical.<wbr>com</a><br>
<b>Subject:</b> Re: [rt-users] Notification from one queue<u></u><u></u></span></p><div><div class="h5">
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<p class="MsoNormal" style="margin-bottom:12.0pt">Just apply the scrip to the queue.<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">What version of RT are you using?<u></u><u></u></p>
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<p class="MsoNormal">-m<u></u><u></u></p>
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<p class="MsoNormal">On Mon, Aug 15, 2016 at 9:32 AM, Simon Figueira <<a href="mailto:SFigueira@geestline.com" target="_blank">SFigueira@geestline.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">I want to set up a notification when a custom field is changed in just one queue. I see you can do it globally in scrips. I also see you need to create a template at the queue
level to do this but I am not sure what script I would need to use.<u></u><u></u></p>
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<p class="MsoNormal">Thanks<u></u><u></u></p>
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