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<p class="MsoNormal">Hello all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I would like to know if it’s possible to have two email addresses assigned to the same queue ?<o:p></o:p></p>
<p class="MsoNormal">For example, when a user send an email either to user1@domain.com or user2@domain.com a ticket will be created in the same QUEUE.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I created a queue and on the Reply Address field i used (, | ;) between the two emails (Ex. user1@domain.com,user2@domain.com ) ,but the following notice occurred:
<o:p></o:p></p>
<p class="MsoNormal">"RTAddressRegexp option in the config doesn't match user1@domain.com,user2@domain.com"<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Could you please advise ?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you!,<o:p></o:p></p>
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<td rowspan="4" width="150" align="center"><img src="cid:image46c585.PNG@61ef6b80.4ebff3fd" width="144" height="126"></td>
<td width="25" align="center"><img alt="" src="cid:imagea61219.PNG@ab77fb2d.42b8d747" width="18" height="17"></td>
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<div align="left"><span style="FONT-SIZE: 12px; FONT-FAMILY: Calibri; FONT-WEIGHT: bold; COLOR: #414141">Renos Nikolaou
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<span style="FONT-SIZE: 12px; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: #7b7b7b">Escalation Engineer</span>
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<a href="mailto:rnikolaou@odysseyconsultants.com" title="Click to send email to Renos Nikolaou" target="" style="">rnikolaou@odysseyconsultants.com</a>
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<div style="FONT-SIZE: 12px; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: #414141" align="left">
<font style="font-weight:bold;">Extension: # </font>153 </div>
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<div style="FONT-SIZE: 12px; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: #414141" align="left">
1, Lefkos Anastasiades Street, 3rd Floor, 2012 Strovolos, Nicosia <b>Tel.:</b> +357 22463600</div>
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<a href="http://www.odysseyc.com/cloudservices/SIEM/" target=""><img width="685" height="74" style="border: 0px Solid ; " src="cid:image8b1268.PNG@01a5fede.46abcdcc"></a></th>
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<span style="FONT-SIZE: 11px; FONT-FAMILY: Calibri; COLOR: #7b7b7b"><font size="1">This e-mail contains proprietary information some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has
misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, distribute, copy, print or rely on this e-mail. The content of this email may contain private views and opinions,
which do not constitute formal disclosure or commitment unless specifically stated.</font></span>
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<td width="30"><a href="http://www.odysseyc.com"><img border="0" src="cid:imageb0f6af.PNG@ec90f691.46abbe54"></a></td>
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