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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Alex<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I recently shifted from physical server to VM.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">First I downloaded the RT source and ran the configure and make fixdeps to get all the required Perl modules on the target machine.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">(I also had some other modules I needed outside of core for extensions and custom code, had to get those by hand)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Then (like you said) I simply tar’ed up /opt/rt4 and moved it over, and copied over the mail config (/etc/aliases, /etc/postfix/main.cf, etc), as well as Apache
config files.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I used mysqldump to copy the database over
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I recommend removing var/mason_data/obj/* (clear Mason Cache) after the move, and for cleanliness I generally reset all the logs too (apache, rt, etc).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If you are concerned, you could also increase verbosity on Apache logs for a bit to keep an eye on things.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Just double check all your config files (mail, RT, and Apache) for things like hostname or something else specific to new machine)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Brent<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> rt-users [mailto:rt-users-bounces@lists.bestpractical.com]
<b>On Behalf Of </b>Alex Hall<br>
<b>Sent:</b> Wednesday, September 07, 2016 8:05 AM<br>
<b>To:</b> rt-users <rt-users@lists.bestpractical.com><br>
<b>Subject:</b> [rt-users] Moving entire RT instance between two servers?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi all,<o:p></o:p></p>
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<p class="MsoNormal">I'm waiting for my work to set up a Debian server locally. In the meantime I continue to expand and use my test instance, which is on my own Digital Ocean server. When we have the local Debian server ready, is there any way for me to move
the entire database from my server to the new one at work, along with the other configuration, fetchmailrc, and any other files? Or is overriding files and databases a recipe for disaster, and I'd be better off re-doing everything on the new server?<br clear="all">
<o:p></o:p></p>
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-- <o:p></o:p></p>
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<p class="MsoNormal">Alex Hall<o:p></o:p></p>
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<p class="MsoNormal">Automatic Distributors, IT department<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:ahall@autodist.com" target="_blank">ahall@autodist.com</a><o:p></o:p></p>
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