<html><head></head><body><div>I was asking about the Perl errors. What do you see on the console or in RT's logs (enable debug logging in RT_SiteConfig) when you run rt-server.fcgi directly?</div><div><br></div><div><span><pre>--
Nilesh</pre></span></div><div><br></div><div>On Thu, 2016-09-08 at 13:57 -0400, Pavneet Arora wrote:</div><blockquote type="cite"><pre>Observed behaviour is that the browser request times out.
/var/log/apache2/error.log shows as quoted originally (same error as
immediately after upgrade to 16.04.1):
'FastCGI: server "/opt/rt4/sbin/rt-server.fcgi" has failed to remain
running for 30 seconds given 3 attempts, its restart interval has
been backed off to 600 seconds'
/opt/rt4/var/log/apache2.error has the matching error:
] FastCGI: comm with server "/opt/rt4/sbin/rt-server.fcgi" aborted: idle timeout (300 sec)
] FastCGI: incomplete headers (0 bytes) received from server "/opt/rt4/sbin/rt-server.fcgi"
Just for completeness here is the apache2 config file from
sites-available (with host obscured):
# Tell FastCGI to put its temporary files somewhere sane; this may
# be necessary if your distribution doesn't already set it
#FastCgiIpcDir /tmp
FastCgiServer /opt/rt4/sbin/rt-server.fcgi -processes 5 -idle-timeout 300
<VirtualHost *:80>
### Optional apache logs for RT
# Ensure that your log rotation scripts know about these files
ErrorLog /opt/rt4/var/log/apache2.error
TransferLog /opt/rt4/var/log/apache2.access
LogLevel debug
AddDefaultCharset UTF-8
ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/
ServerAdmin webmaster@localhost
ServerName <rt-host-XXX>.com
DocumentRoot /var/www/<rt-host-XXX>.com
<Location />
<IfVersion >= 2.4> #
Require all granted
</IfVersion>
<IfVersion < 2.4>
Order allow,deny
Allow from all
</IfVersion>
Options +ExecCGI
AddHandler fcgid-script fcgi
</Location>
</VirtualHost>
On 08Sep16, Nilesh wrote:
<blockquote type="cite">
What are the errors?
--
Nilesh
</blockquote>
</pre></blockquote></body></html>