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--></style></head><body lang=EN-CA link=blue vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span lang=EN-US>Thanks, I'll give that a try although the shell command on my server is giving a different error. Will post output once I have ssh access.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I have tried reinstalling 4.2.10 and fresh installing 4.4.1 with no change in behaviour. Fixdeps run in both cases. Also, debug log (rt.log) works for installation, but not for browser requests pointing, I think, to an issue with the upgraded Apache config. At this point, I think that it is a cgi issue but haven't yet had a chance to swap out for mod_fcgid.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Regards.</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Pavneet Arora <br>m: +1 (647) 406-6843<br>Sent from Windows 10 Mobile.<br>Please excuse my brevity.</p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><div style='mso-element:para-border-div;border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='border:none;padding:0cm'><b>From: </b><a href="mailto:kyle.dippery@uky.edu">Kyle Dippery</a><br><b>Sent: </b>September 12, 2016 13:02<br><b>To: </b><a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br><b>Subject: </b>Re: [rt-users] Ubuntu 16.04.1 LTS</p></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>I had to install a bunch of perl modules after the upgrade. (Probably "make fixdeps" or reinstalling RT would have done the same, more quickly, but I'm kind of stubborn sometimes. Also this wasn't our production server so I had some freedom to just poke at it and figure out what it needed.)<br><br>The ones I installed via apt-get (some installed other dependencies of their own, that I didn't bother to record):<br><br>• libdatetime-perl<br>• libexception-class-perl<br>• libdbix-searchbuilder-perl<br>• libregexp-common-perl<br>• libregexp-common-net-cidr-perl<br>• librole-basic-perl<br>• libemail-address-perl<br>• libemail-address-list-perl<br>• libscope-upper-perl<br>• libdata-guid-perl<br>• libtext-template-perl<br>• libhtml-formattext-withlinks-perl<br>• lIbhtml-formattext-withlinks-andtables-perl<br>• libhtml-scrubber-perl<br>• libjson-perl<br>• libcrypt-eksblowfish-perl<br>• libtext-password-pronounceable-perl<br>• libregexp-ipv6-perl<br>• libnet-cidr-perl<br>• libtext-wrapper-perl<br>• libhtml-mason-psgihandler-perl<br>• starlet<br>• libapache-session-perl<br>• libnet-ip-perl<br><br>Most of which I found by trying to run the rt-server script from a command line and translating the missing perl module to the ubuntu package name.<br><br>Hope this helps...<br><br>Cheers,<br>Kyle<br><br></span><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>On 09/09/2016 07:14 AM, Pavneet Arora wrote:<o:p></o:p></span></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal>Exactly my problem as well. Still haven’t found a resolution to recovering a working Rt on 16.04.1. Did a fresh install of Perl using Perlbrew, and even did a fresh install of Rt 4.2.10 as well as 4.4.1 in test environment. Still the same issues with the fastcgi server not staying up. I am thinking that it is something in the apache2(.4) set up?<o:p></o:p></p><p class=MsoNormal> </p><p class=MsoNormal>I was able to solve the PHP issues with a side by side installation of php5.6 and php7.0. All of our other applications seem stable.<o:p></o:p></p><p class=MsoNormal> </p><p class=MsoNormal>Sent from <a href="https://go.microsoft.com/fwlink/?LinkId=550986">Mail</a> for Windows 10<o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman ,serif",serif'> </span></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b>From: </b><a href="mailto:joel.bergmark@t3.se">Joel Bergmark</a><br><b>Sent: </b>Friday, September 9, 2016 04:34<br><b>To: </b><a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br><b>Subject: </b>[rt-users] Ubuntu 16.04.1 LTS<o:p></o:p></p></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman ,serif",serif'> </span></p><p class=MsoNormal><span lang=SV>Hello everyone,</span><o:p></o:p></p><p class=MsoNormal><span lang=SV> </span></p><p class=MsoNormal>Just want to ask if anyone have upgraded from Ubuntu server 14.04 LTS to 16.04.1 LTS, and if RT broke because of it?<o:p></o:p></p><p class=MsoNormal> </p><p class=MsoNormal>Done this on a different server and got plenty of issues with other services (Mostly because php7).<o:p></o:p></p><p class=MsoNormal> </p><p class=MsoNormal>Regards, Joel<o:p></o:p></p><p class=MsoNormal> </p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><br><br><br><o:p></o:p></span></p><pre>---------</pre><pre>RT 4.4 and RTIR training sessions, and a new workshop day! <a href="https://bestpractical.com/training">https://bestpractical.com/training</a></pre><pre>* Boston - October 24-26</pre><pre>* Los Angeles - Q1 2017</pre></blockquote><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><br><br><o:p></o:p></span></p><pre>-- </pre><pre>Kyle Dippery</pre><pre>Engineering Computing Services</pre><pre>219 RMB</pre><pre>859-257-1346</pre><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p> </o:p></span></p></div></body></html>