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--></style></head><body lang=EN-US link=blue vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Apache2 config unchanged from before the upgrade to 16.04.1 (host name and alias obscured):</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'># Tell FastCGI to put its temporary files somewhere sane; this may<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'># be necessary if your distribution doesn't already set it<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'>#FastCgiIpcDir /tmp<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'>FastCgiServer /opt/rt4/sbin/rt-server.fcgi -processes 5 -idle-timeout 300<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'><VirtualHost *:80><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> ### Optional apache logs for RT<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> # Ensure that your log rotation scripts know about these files<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> ErrorLog /opt/rt4/var/log/apache2.error<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> TransferLog /opt/rt4/var/log/apache2.access<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> LogLevel debug<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> AddDefaultCharset UTF-8<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> ServerAdmin webmaster@localhost<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> ServerName <rt-host><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> ServerAlias <rt-host-alias><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> DocumentRoot /opt/rt4/share/html<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> <Location /><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> <IfVersion >= 2.4> #<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> Require all granted<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> </IfVersion><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> <IfVersion < 2.4><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> Order allow,deny<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> Allow from all<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> </IfVersion><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> Options +ExecCGI<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> AddHandler fcgid-script fcgi<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> </Location><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> ## ErrorLog ${APACHE_LOG_DIR}/error.log<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> # Possible values include: debug, info, notice, warn, error, crit,<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> # alert, emerg.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> ## LogLevel warn<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'> ## CustomLog ${APACHE_LOG_DIR}/access.log combined<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'></VirtualHost><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:Consolas'><o:p> </o:p></span></p><p class=MsoNormal>And the output of /opt/rt4/var/log/apache2.errors:</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'>[Mon Sep 12 17:44:47.246047 2016] [authz_core:debug] [pid 6242] mod_authz_core.c(809): [client 99.230.197.137:53085] AH01626: authorization result of Require all granted: granted<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'>[Mon Sep 12 17:44:47.246137 2016] [authz_core:debug] [pid 6242] mod_authz_core.c(809): [client 99.230.197.137:53085] AH01626: authorization result of <RequireAny>: granted<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'>[Mon Sep 12 17:44:47.246472 2016] [authz_core:debug] [pid 6242] mod_authz_core.c(809): [client 99.230.197.137:53085] AH01626: authorization result of Require all granted: granted<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'>[Mon Sep 12 17:44:47.246509 2016] [authz_core:debug] [pid 6242] mod_authz_core.c(809): [client 99.230.197.137:53085] AH01626: authorization result of <RequireAny>: granted<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'>[Mon Sep 12 17:49:47.323439 2016] [fastcgi:error] [pid 6242] [client 99.230.197.137:53085] FastCGI: comm with server "/opt/rt4/sbin/rt-server.fcgi" aborted: idle timeout (300 sec)<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:Consolas'>[Mon Sep 12 17:49:47.323532 2016] [fastcgi:error] [pid 6242] [client 99.230.197.137:53085] FastCGI: incomplete headers (0 bytes) received from server "/opt/rt4/sbin/rt-server.fcgi"<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Pavneet Arora<br>m: +1 (647) 406-6843<br>e: pavneet_arora@waroc.com</p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><div style='mso-element:para-border-div;border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='border:none;padding:0in'><b>From: </b><a href="mailto:lstewart@internap.com">Landon Stewart</a><br><b>Sent: </b>Monday, September 12, 2016 18:12<br><b>To: </b><a href="mailto:pavneet_arora@waroc.com">Pavneet Arora</a><br><b>Cc: </b><a href="mailto:kyle.dippery@uky.edu">Kyle Dippery</a>; <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br><b>Subject: </b>Re: [rt-users] Ubuntu 16.04.1 LTS</p></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>On Sep 12, 2016, at 2:51 PM, Pavneet Arora <<a href="mailto:pavneet_arora@waroc.com">pavneet_arora@waroc.com</a>> wrote:</span><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p></o:p></span></p><div><div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><div><div><p class=MsoNormal>This is the error that I am getting on the command line. If anyone has any insights, I would be most grateful before I dive into the switch to mod_fcgid with apache2 tonight:<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div style='margin-left:.5in'><p class=MsoNormal><span style='font-family:Consolas'># /opt/rt4/sbin/rt-server.fcgi -processes 5 -idle-timeout 300</span><o:p></o:p></p></div><div style='margin-left:.5in'><p class=MsoNormal><span style='font-family:Consolas'>STDIN is not a socket, and no --listen, --socket, or --port provided</span><o:p></o:p></p></div></div></blockquote><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p></div></div></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>Can you paste the full apache config for this site? What does the apache error log say for this site?<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>