<html><head></head><body><div style="font-family: Verdana;font-size: 12.0px;"><div>
<div>Dear Request Tracker users,</div>
<div> </div>
<div>while we working with special characters, we noticed that the plus-character will be not processed by the REST-API, when a new ticket is created.</div>
<div>All other special characters will be processed.</div>
<div> </div>
<div>Here a simple content:</div>
<div>content=<br/>
id: ticket/new<br/>
Subject: Test '\+'<br/>
Queue: General</div>
<div> </div>
<div>Http-Headers:</div>
<div>Content-Type: application/x-www-form-urlencoded; charset=utf-8</div>
<div> </div>
<div>When we open the request-tracker web-frontend the following subject is shown:</div>
<div>Test '\ '</div>
<div> </div>
<div>What we are doing wrong?</div>
<div> </div>
<div>Thank you very much for your help.</div>
<div> </div>
<div>Rg</div>
<div>Michael</div>
</div></div></body></html>