<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Hi <div class=""><br class=""><div class="">I am using RT4.4.1.</div><div class="">I got some complains from some of my users because most of the times when users reply to tickets, normally by email, RT get the following message in the ticket body.</div><div class=""><div class="messagebody"><p class=""><b class="">“ Message body is not shown because it is too large.” </b></p><div class=""><br class=""></div><div class="">I intend to avoid users to click in download (untitled) with headers to see the response or the comment …</div><div class=""><br class=""></div><div class=""><br class=""></div><div class="">Does anyone know if is possible to raise the number of characters that a post admit to avoid this type of message when the users reply to tickets …</div></div></div></div></body></html>