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<p><font face="Bitstream Vera Sans">Hi, </font></p>
<p><br>
<font face="Bitstream Vera Sans">I need to change ticket status to
open when anybody respond to a ticket by email or web UI and
when the ticket is in a specific status.<br>
</font>
</p>
<p><font face="Bitstream Vera Sans">This is a custom lifecycle, without
stalled status, and which the stalled status is a custom named
status.</font></p>
<p><font face="Bitstream Vera Sans">So anybody known, how i could do
the same "lifecycle" as stalled, but for another status ?<br>
</font></p>
<p><font face="Bitstream Vera Sans">Thx, <br>
</font></p>
<pre class="moz-signature" cols="72">--
Félix Defrance
PGP: 0x0F04DC57</pre>
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