<div dir="ltr"><div>Hello list,<br></div>RT is really coming along here. Customized templates, plugins, and callbacks are all working well on the test instance, thanks to the help of this list.<br><br>The next thing I'll be asked to fix is that priority doesn't appear on the ticket page automatically; you must first hit the 'details' link to see it. Is there a simple way of getting the priority options on the basics page, short of further modifying the template? Thanks.<br clear="all"><div><div><br>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div>Alex Hall<br></div>Automatic Distributors, IT department<br></div><a href="mailto:ahall@autodist.com" target="_blank">ahall@autodist.com</a><br></div></div>
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