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<p><i><b>Greetings Community:</b></i></p>
<p>Past 3:00 AM EST here in Toronto and this learning exercise is
just too darn addictive!</p>
<p>I've already been digging deep inside the API documentations of
RT, to be more specific the REST API.</p>
<p>The contributors and developers of RT are simply pure ingenious.
The REST API is allowing any Joe like me to come up with a
beautifully designed web interface and communicate with RT to do
almost anything (if not all). I've already started writing code
to integrate with bash scripts, php, simple CURL, etc., as the
initial input by web-form, or telephone touch pad. I'm only
beginning to imagine the potential of a phone system integration
of a call centre into RT. <br>
</p>
<p>Most of us here are systems admins, system analysts and coders.
Just curious... how many of you folks here in this community have
actually written your own apps to integrate with RT via the REST
API? <br>
</p>
<p>Thanks!<br>
Reza.</p>
<p>[Superbly pumped to learn more. Cheers!]<br>
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