<div dir="ltr">I'm a novice, but my guess is a permissions problem since the /obj directory no longer exists. You erased it with that first command, I think, and RT can't find/create it. Try re-creating it with mkdir, then restart Apache again. If that fails, check the permissions on the obj directory; the user under which RT runs should be able to control that folder. Again though, I'm a novice.<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Oct 31, 2016 at 1:49 PM, Dunbar, Brian <span dir="ltr"><<a href="mailto:Brian.Dunbar@von.ca" target="_blank">Brian.Dunbar@von.ca</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">I was installing RT-Extension-ActivityReports into RT 4.4.0 after the install I ran<br>
rm -rf /opt/rt4/var/mason_data/obj<br>
then service apache2 restart<br>
<br>
Apache restarted ok but RT will not load. I found this error in syslog but not sure what to fix.<br>
[40707] mkdir /opt/rt4/var/mason_data/obj/<wbr>3407077840: Permission denied at /usr/share/perl5/HTML/Mason/<wbr>Compiler/ToObject.pm line 115.#012#012Stack:#012<br>
[/usr/share/perl/5.20/Carp.pm:<wbr>166]#012  [/usr/share/perl/5.20/File/<wbr>Path.pm:156]#012<br>
[/usr/share/perl/5.20/File/<wbr>Path.pm:133]#012<br>
[/usr/share/perl/5.20/File/<wbr>Path.pm:114]#012<br>
[/usr/share/perl5/HTML/Mason/<wbr>Compiler/ToObject.pm:115]#012<br>
[/usr/share/perl5/HTML/Mason/<wbr>Interp.pm:440]#012<br>
[/usr/share/perl5/HTML/Mason/<wbr>Interp.pm:776]#012<br>
[/usr/share/perl5/HTML/Mason/<wbr>Request.pm:259]#012<br>
[/usr/share/perl5/HTML/Mason/<wbr>Request.pm:215]#012<br>
[/opt/rt4/sbin/../lib/RT/<wbr>Interface/Web/Request.pm:61]#<wbr>012<br>
[/usr/share/perl5/Class/<wbr>Container.pm:275]#012<br>
[/usr/share/perl5/Class/<wbr>Container.pm:353]#012<br>
[/usr/share/perl5/HTML/Mason/<wbr>Interp.pm:351]#012<br>
[/usr/share/perl5/HTML/Mason/<wbr>Interp.pm:345]#012<br>
[/usr/share/perl5/HTML/Mason/<wbr>PSGIHandler.pm:59]#012<br>
[/usr/share/perl5/HTML/Mason/<wbr>PSGIHandler/Streamy.pm:52]#012<br>
[/usr/share/perl5/Plack/Util.<wbr>pm:301]#012  [/usr/share/perl5/<br>
<br>
Then I google clearing mason cache and it shows<br>
rm -Rf /usr/local/rt4/var/mason_data/<wbr>obj/*<br>
Not usre if the asterisk at end makes difference I tried that after still no luck.<br>
<br>
Anyone see what is wrong and how to fix?  Greatly appreciated.<br>
---------<br>
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</blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div>Alex Hall<br></div>Automatic Distributors, IT department<br></div><a href="mailto:ahall@autodist.com" target="_blank">ahall@autodist.com</a><br></div></div>
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