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<div id="divtagdefaultwrapper" dir="ltr"><font face="Calibri, Arial, Helvetica, sans-serif"><span style="font-size: 12pt;">Hello,
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I was wondering if anyone could push me in the right direction, or help me understand why the message "<b>Queue could not be loaded</b>" pops up when I try to:</div>
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<li><span style="color:rgb(33,33,33); font-family:Calibri,sans-serif; font-size:14.6667px"> create an incident in RTIR tab</span><br>
</li><li><span style="color:rgb(33,33,33); font-family:Calibri,sans-serif; font-size:14.6667px"><span style="color:rgb(33,33,33); font-family:Calibri,sans-serif; font-size:14.6667px">do scripted action by email or ip address in RTIR/Tools</span><br>
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<font color="#212121" face="Calibri, sans-serif"><span style="font-size:14.6667px">I saw on a thread that I should to reinstall "Text::Iconv", but I'm not sure exactly how to or what that is.
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<div><font color="#212121" face="Calibri, sans-serif"><font color="#000000" face="Calibri, Arial, Helvetica, sans-serif"><span style="font-size: 14.6667px;">If anyone could be of
</span></font><span style="font-size: 14.6667px;">assistance</span><font color="#000000" face="Calibri, Arial, Helvetica, sans-serif"><span style="font-size: 14.6667px;">, that would be amazing! Thank you!</span></font></font></div>
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