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<div class="">On Nov 18, 2016, at 11:40 AM, Alex Hall <<a href="mailto:ahall@autodist.com" class="">ahall@autodist.com</a>> wrote:</div>
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<div class="">Hi all,<br class="">
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I have the timezone set in SiteConfig how it came by default, and /etc/timezone on my server is correct. Yet, I've just noticed that times in RT are GMT, not Eastern like they should be. I only just noticed this, but I'm told it has been an ongoing problem.
That means I don't know what I might have changed, or when.<br class="">
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Is there more to the timezone than letting RT pick it up from /etc/timezone? Do I need to worry about setting MySQL somehow? The file is 644, so is readable by everyone. Thanks.<br clear="all" class="">
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<div>This is probably already set in the shipped configuration in etc/RT_Config.pm as follows but you can override it in etc/RT_SiteConfig.pm</div>
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<div> $Timezone<br class="">
$Timezone is the default timezone, used to convert times entered by users into GMT, as they are stored in the database, and back again;<br class="">
users can override this. It should be set to a timezone recognized by your server.<br class="">
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<div>eg:</div>
<div>Set($Timezone, "US/Eastern");</div>
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--<br class="">
Landon Stewart<br class="">
Lead Analyst - Abuse and Security Management<br class="">
INTERNAP ®<br class="">
📧 <a href="mailto:lstewart@internap.com" class="">lstewart@internap.com</a><br class="">
🌍 <a href="http://www.internap.com" class="">www.internap.com</a></div>
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