<div style="font-family:Calibri, Arial, Helvetica, sans-serif; font-size:12.0pt; line-height:1.3; color:#1F497D"><div>I don't normally think of enabling outside users to see my queue, but I think you're right. Thank you.<br></div><div><br></div><div id="signature-x" style="-webkit-user-select:none; font-family:Calibri, Arial, Helvetica, sans-serif; font-size:12.0pt; color:#1F497D" class = "signature_editor">Sent from <a href="http://www.9folders.com/" style="text-decoration:none;color:#009BDF">Nine</a><br></div></div><div id="quoted_header" style="clear:both;"><hr style="border:none; height:1px; color:#E1E1E1; background-color:#E1E1E1;"/><div style="border:none; padding:3.0pt 0cm 0cm 0cm"><span style="font-size:11.0pt;font-family:'Calibri','sans-serif'"><b>From:</b> Matt Zagrabelny <mzagrabe@d.umn.edu><br><b>Sent:</b> Nov 21, 2016 3:47 PM<br><b>To:</b> Stephen Switzer<br><b>Cc:</b> rt-users<br><b>Subject:</b> Re: [rt-users] Failed attempt to create a ticket by email, from US-CERT@ncas.us-cert.gov<br></span></div></div><br type='attribution'>