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<p>I received an email today:</p>
<pre wrap=""><a class="moz-txt-link-abbreviated" href="mailto:US-CERT@ncas.us-cert.gov">US-CERT@ncas.us-cert.gov</a> attempted to create a ticket via email in the queue Incident Reports; you
might need to grant 'Everyone' the CreateTicket right.
</pre>
<br>
Yet, I've double checked the permissions:<br>
<blockquote><img src="cid:part2.0DB0F4E6.40C30AAB@sbsroc.com" alt=""><br>
</blockquote>
<br>
I have both items checked for Privileged an Unprivileged as well.
<a class="moz-txt-link-rfc2396E" href="mailto:US-CERT@ncas.us-cert.gov">"US-CERT@ncas.us-cert.gov"</a> doesn't exist in the system as a user
(yet). What am I missing?<br>
<br>
<div class="moz-signature">-- <br>
<p style="padding-bottom: 5px;">Best regards,<br>
Steve
</p>
<table style="width: 615px; padding-top:5px; border-style: solid;
border-width: 0; border-top-width: 6px; border-top-color:
#1836e2; font-family: Calibri; font-weight: normal;" width="615"
bgcolor="#ffffff" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<th style="height: 70px; " colspan="4" height="140">
<table style="border-style: solid; border-width: 0;
border-color: #1836e2;" cellpadding="0" cellspacing="0"
height="140">
<tbody>
<tr>
<td rowspan="3" width="220" align="center">
<img src="cid:part3.C0F39C30.B553F1C0@sbsroc.com"
name="SBS ROC Logo" width="140" align="bottom"
border="0" height="47">
</td>
<td width="25" align="center"><img alt=""
src="cid:part4.61711BF0.11B15243@sbsroc.com"
width="18" height="17"></td>
<td colspan="2" width="524" height="20">
<div align="left"><span style="font-size: 12px;
font-weight: bold; color: #414141;">Stephen H.
Switzer
</span><br>
<span style="font-size: 12px; color: #7b7b7b;">President
& Chief Technical Consultant</span>
</div>
</td>
</tr>
<tr style="opacity: 0.8; filter: alpha(opacity=80);">
<td align="center"><img alt=""
src="cid:part5.0F6F78D6.8F6779B8@sbsroc.com"
width="20" height="14"></td>
<td colspan="2" height="20">
<div style="font-size: 12px; font-weight: bold;
color: #414141;" align="left">
<a href="mailto:steve@sbsroc.com" title="Click
to send email to Stephen Switzer" target=""
style="">steve@SBSroc.com</a>
</div>
</td>
</tr>
<tr style="padding: 0px; spacing: 0px; opacity: 0.8;
filter: alpha(opacity=80);">
<td rowspan="1" align="center"><img alt=""
src="cid:part7.1CE01F12.A37A6362@sbsroc.com"
width="20" height="16"></td>
<td width="30" height="20">
<div style="font-size: 12px; color: #414141;"
align="left">
<b>Main:</b><br>
<b>Cell:</b>
</div>
</td>
<td nowrap="nowrap" height="20">
<div style="font-size: 12px; color: #414141;"
align="left">
+1 (585) 298-9420 <b>Ext:</b> 7001<br>
+1 (585) 202-8312
</div>
</td>
</tr>
<tr style="padding: 0px; opacity: 0.8; filter:
alpha(opacity=80);">
<td rowspan="2" valign="bottom" height="20">
<table align="center" cellpadding="0"
cellspacing="0">
<tbody>
<tr style="opacity: 0.7; filter:
alpha(opacity=70);">
<td align="right" height="20">
<img alt=""
src="cid:part5.0F6F78D6.8F6779B8@sbsroc.com"
width="20" height="14">
</td>
<td height="20">
<div style="font-size: 12px; color:
#7b7b7b; padding-bottom:8px;">
Support Desk:<br>
<a href="mailto:support@sbsroc.com"
title="Click to send email to SBS
Support" target="" style="">support@sbsroc.com</a>
</div>
</td>
</tr>
</tbody>
</table>
</td>
<td align="center"><img alt=""
src="cid:part7.1CE01F12.A37A6362@sbsroc.com"
width="20" height="16"></td>
<td width="30" height="20">
<div style="font-size: 12px; color: #414141;"
align="left">
<b>Fax:</b></div>
</td>
<td height="20">
<div style="font-size: 12px; color: #414141;"
align="left">
+1 (585) 625-0020
</div>
</td>
</tr>
</tbody>
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</th>
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0; border-bottom-width: 1px; border-bottom-color: #ddd;
border-top-width: 1px; border-top-color: #1836e2;"
valign="top" align="left" bgcolor="#ffffff">
<p style="font-size: xx-small; font-weight: lighter;
font-style: normal;" align="justify">
<span style="font-size: 11px; color: #7b7b7b;"><font
size="1">This e-mail contains proprietary
information some or all of which may be legally
privileged. It is for the intended recipient only.
If an addressing or transmission error has
misdirected this e-mail, please notify the author by
replying to this e-mail. If you are not the intended
recipient you must not use, disclose, distribute,
copy, print or rely on this e-mail. The content of
this email may contain private views and opinions,
which do not constitute formal disclosure or
commitment unless specifically stated. We do not
enter into legally binding agreements via email.</font></span>
</p>
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<td>
<table style="height: 20px; width: 660px;" align="center"
bgcolor="#ffffff" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td width="30"><a href="http://www.sbsroc.com"><img
src="cid:part11.689246DA.61C5A724@sbsroc.com"
border="0"></a></td>
<td width="30"><a
href="https://plus.google.com/+SwitzerBusinessSolutionsLLCRochester"><img
src="cid:part13.C4F4BFCB.8D1DE0E8@sbsroc.com"
border="0"></a></td>
<td width="30"><a
href="https://www.facebook.com/sbsolutions"
target=""><img style="border: 0px Solid ; "
src="cid:part15.01873861.AFAB3BD3@sbsroc.com"
width="27" height="27"></a></td>
<td width="30"><a
href="https://www.linkedin.com/company/switzer-business-solutions-llc"><img
src="cid:part17.1F6AD758.D76A1076@sbsroc.com"
border="0"></a></td>
<td width="30"><a href="https://twitter.com/sbsroc"><img
src="cid:part19.651637A5.75ED2493@sbsroc.com"
border="0"></a></td>
<td>
<table align="right" cellpadding="0"
cellspacing="0">
<tbody>
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alpha(opacity=50);">
<td height="20">
<img alt="The ASCII Group"
src="cid:part21.64C39C58.A064BD28@sbsroc.com"
border="0">
<img alt="Xorcom Certified Dealer"
src="cid:part22.D7ADB7D8.BD54A4A7@sbsroc.com"
border="0">
</td>
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