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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">On my test system I get the behavior you describe when $WebDomain does not match the URL in my browser.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Are you sure you’ve restarted your web server since making the change?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> rt-users [mailto:rt-users-bounces@lists.bestpractical.com]
<b>On Behalf Of </b>Barton Chittenden<br>
<b>Sent:</b> Monday, November 21, 2016 8:19 AM<br>
<b>To:</b> rt-users<br>
<b>Subject:</b> [rt-users] How do I set the RT hostname?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I'm in the process of setting up a new RT 4.4 instance. I used the web installer, which generated the following RT-SiteConfig.pm:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Set( $CommentAddress, '<a href="mailto:dev@example.com">dev@example.com</a>' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $CorrespondAddress, '<a href="mailto:dev@example.com">dev@example.com</a>' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $DatabaseHost, 'localhost' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $DatabaseName, 'rt4' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $DatabasePassword, 'xxxxxxxxxxxxx' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $DatabasePort, '' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $DatabaseType, 'mysql' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $DatabaseUser, 'rt_user' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $Organization, '<a href="http://rt2.example.com">rt2.example.com</a>' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $OwnerEmail, '<a href="mailto:dev@example.com">dev@example.com</a>' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $SendmailPath, '/usr/sbin/sendmail' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $WebDomain, '<a href="http://rt2.example.com">rt2.example.com</a>' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $WebPort, '80' );<o:p></o:p></p>
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<p class="MsoNormal">Set( $rtname, '<a href="http://rt2.example.com">rt2.example.com</a>' );<o:p></o:p></p>
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<p class="MsoNormal">1;<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">{ I've substituted '<a href="http://rt2.example.com">rt2.example.com</a>' for the actual FQDN of the machine that's hosting the instance }<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">When I tried to set up a new asset, I got the following error message:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">RT has detected a possible cross-site request forgery for this request, because the Referrer header supplied by your browser (<a href="http://rt2.example.com:80">rt2.example.com:80</a>) is not allowed by RT's configured hostname (<a href="http://127.0.0.1:80">127.0.0.1:80</a>).<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">A bit of googling showed me how to set this in RT-SiteConfig.pm:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Set(@ReferrerWhitelist, qw(127.0.0.1:80));<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">... that did disable the message, but why is the 'configured hostname' set to <a href="http://127.0.0.1:80">127.0.0.1:80</a>, and how do I set it to the actual domain name of the machine?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">--Barton<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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