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<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif">We have users they have mentioned confidential information in RT.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif">Now I need just to anonymize these information in the Ticket History.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif">I’ve identified the transaction Id and now I how can I decode et re-encode the Content value located in the Attributes table<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif">Example :
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif">ConfidentialData
</span><span lang="EN-US" style="font-family:Wingdings">à</span><span lang="EN-US" style="font-family:"Verdana",sans-serif"> xxxxxxxxxx<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif">Our config :<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-US" style="font-family:"Verdana",sans-serif"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-family:"Verdana",sans-serif">RT 4.2.12<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-US" style="font-family:"Verdana",sans-serif"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-family:"Verdana",sans-serif">MySQL
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif">Thanks in advance for your help.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Verdana",sans-serif">Horst</span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:FR-CH"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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