<div dir="ltr"><br><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Jan 5, 2017 at 11:01 AM, Matt Zagrabelny <span dir="ltr"><<a href="mailto:mzagrabe@d.umn.edu" target="_blank">mzagrabe@d.umn.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">__Active__ is case sensitive, I believe.<br>
<span class="gmail-HOEnZb"><font color="#888888"></font></span></blockquote><div> <span class="gmail-HOEnZb"><font color="#888888">I should have said that I tried capital and lowercase A in my searches, 
along with making the word all caps. I keep getting the same result.</font></span></div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><span class="gmail-HOEnZb"><font color="#888888">
-m<br>
</font></span><div class="gmail-HOEnZb"><div class="gmail-h5"><br>
On Thu, Jan 5, 2017 at 9:56 AM, Alex Hall <<a href="mailto:ahall@autodist.com">ahall@autodist.com</a>> wrote:<br>
> Hey all,<br>
> I just did a search:<br>
> Priority > 9 and Status = '__active__'<br>
> Five of the resulting tickets are stalled, but I thought __active__ ignored<br>
> stalled tickets. Any idea why they're appearing? Did I miss a setting or<br>
> something, or is this intended behavior? Thanks.<br>
> --<br>
> Alex Hall<br>
> Automatic Distributors, IT department<br>
> <a href="mailto:ahall@autodist.com">ahall@autodist.com</a><br>
</div></div></blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature"><div dir="ltr"><div><div>Alex Hall<br></div>Automatic Distributors, IT department<br></div><a href="mailto:ahall@autodist.com" target="_blank">ahall@autodist.com</a><br></div></div>
</div></div>