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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-family:"Georgia",serif;color:black'>Is there a way I can modify Articles’ configuration so that they may feature HTML/Rich-Text/Images, same as tickets? It seems custom fields is the ticket, but <a href="https://rt-wiki.bestpractical.com/wiki/Main_Page">all Wiki articles I’ve scoured on the subject wind up breaking RT</a>.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Georgia",serif;color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Georgia",serif;color:black'>I’m running RT 4.4 on an Ubuntu 16.10 box.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Georgia",serif;color:black'><o:p> </o:p></span></p><p class=MsoNormal style='background:white'><span style='font-family:"Georgia",serif;color:#222222'>Sincerely,<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-family:"Georgia",serif;color:#222222'><o:p> </o:p></span></p><p class=MsoNormal style='background:white'><span style='font-family:"Georgia",serif;color:#222222'>Aaron Lush<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-family:"Georgia",serif;color:#222222'>Network Administrator<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-family:"Georgia",serif;color:#222222'>South Central Community School Corporation<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-family:"Georgia",serif;color:#222222'>(219) 767-2266 ext. 1111</span> <o:p></o:p></p></div></body></html>
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