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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Hi,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>I was just asking because I was interested in upgrading to 4.4 – I’ll need to investigate that carefully on a test system by the sounds of it as am using that in 4.2.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>The # char at the beginning of a line is for comment (provided it’s not in the very first line</span> <span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><a href="http://people.cryst.bbk.ac.uk/~tickle/notes/comments.html">http://people.cryst.bbk.ac.uk/~tickle/notes/comments.html</a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>), so that code is valid and not a comment.<span style='color:#1F497D'><o:p></o:p></span></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Brett<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Aaron Lush [mailto:alush@scentral.k12.in.us] <br><b>Sent:</b> Friday, 13 January 2017 1:15 AM<br><b>To:</b> 'Brett Chambers' <bchambers@ambertech.com.au>; 'rt-users' <rt-users@lists.bestpractical.com><br><b>Subject:</b> RE: [rt-users] HTML/Rich Text Article Entries?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-family:"Georgia",serif;color:black'>Don’t rule out that I did something incorrectly, but, no, this did nothing to the Article WikiText Custom Field. I followed everything listed under “Convert Wiki Text CF into a Rich Text CF.”<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Georgia",serif;color:black'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Georgia",serif;color:black'>On a sidenote, the thing that I thought funny is the code “%# --- Wiki Text Area ==> Rich Text Area ---.” Doesn’t the hash mark after the percent sign indicate a comment and to bypass the code? Granted, I’m no PERL programmer, so keep that in mind .<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Georgia",serif;color:black'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-family:"Georgia",serif;color:#222222;background:white'>Sincerely,</span><span lang=EN-US style='font-family:"Georgia",serif;color:black'><o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN-US style='font-family:"Georgia",serif;color:#222222'><o:p> </o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN-US style='font-family:"Georgia",serif;color:#222222'>Aaron Lush<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN-US style='font-family:"Georgia",serif;color:#222222'>Network Administrator<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN-US style='font-family:"Georgia",serif;color:#222222'>South Central Community School Corporation<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN-US style='font-family:"Georgia",serif;color:#222222'>(219) 767-2266 ext. 1111<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-family:"Georgia",serif;color:black'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> rt-users [<a href="mailto:rt-users-bounces@lists.bestpractical.com">mailto:rt-users-bounces@lists.bestpractical.com</a>] <b>On Behalf Of </b>Brett Chambers<br><b>Sent:</b> Tuesday, January 10, 2017 9:53 PM<br><b>To:</b> 'rt-users' <<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>><br><b>Subject:</b> Re: [rt-users] HTML/Rich Text Article Entries?<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>So this <a href="https://rt-wiki.bestpractical.com/wiki/Rich_Text_Custom_Fields">https://rt-wiki.bestpractical.com/wiki/Rich_Text_Custom_Fields</a> doesn’t work in RT 4.4?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> rt-users [<a href="mailto:rt-users-bounces@lists.bestpractical.com">mailto:rt-users-bounces@lists.bestpractical.com</a>] <b>On Behalf Of </b>Aaron Lush<br><b>Sent:</b> Wednesday, 11 January 2017 7:01 AM<br><b>To:</b> 'rt-users' <<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>><br><b>Subject:</b> [rt-users] HTML/Rich Text Article Entries?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-family:"Georgia",serif;color:black'>Is there a way I can modify Articles’ configuration so that they may feature HTML/Rich-Text/Images, same as tickets? It seems custom fields is the ticket, but <a href="https://rt-wiki.bestpractical.com/wiki/Main_Page">all Wiki articles I’ve scoured on the subject wind up breaking RT</a>.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Georgia",serif;color:black'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Georgia",serif;color:black'>I’m running RT 4.4 on an Ubuntu 16.10 box.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Georgia",serif;color:black'><o:p> </o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN-US style='font-family:"Georgia",serif;color:#222222'>Sincerely,<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN-US style='font-family:"Georgia",serif;color:#222222'><o:p> </o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN-US style='font-family:"Georgia",serif;color:#222222'>Aaron Lush<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN-US style='font-family:"Georgia",serif;color:#222222'>Network Administrator<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN-US style='font-family:"Georgia",serif;color:#222222'>South Central Community School Corporation<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN-US style='font-family:"Georgia",serif;color:#222222'>(219) 767-2266 ext. 1111</span><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><br>Email Confidentiality Notice: This email message, including all attachments, is for the sole use of the intended recipient(s) and contains confidential information. If you are not the intended recipient, you may not use, disclose, print, copy or disseminate this information. Please reply and notify the sender, delete the message and any attachments and destroy all copies. <o:p></o:p></p><p class=MsoNormal><br>Email Confidentiality Notice: This email message, including all attachments, is for the sole use of the intended recipient(s) and contains confidential information. If you are not the intended recipient, you may not use, disclose, print, copy or disseminate this information. Please reply and notify the sender, delete the message and any attachments and destroy all copies. <o:p></o:p></p></div></body></html>