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<p class="MsoNormal" style="mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style="font-size:12.0pt;font-family:"Times New Roman",serif">Dear RT,</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">I have a question regarding the searching for “after” a specific date on 2 consecutive months. The results for the current month include tickets from the previous. See below</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style="font-size:12.0pt;font-family:"Times New Roman",serif">When I do a search for </span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">Status = ‘resolved’</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style="font-size:12.0pt;font-family:"Times New Roman",serif">AND Owner = “user’</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">AND Resolved > ‘2016-12-31’ </span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">I get a specific total of 38</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">When I do a search for </span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">Status = ‘resolved’</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">AND Owner = “user’</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">AND Resolved > ‘201-01-31’ </span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">I get a specific total of 6</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">The 6 tickets showing for Feb are also in the report for Jan? Why?</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">I’m using RT v4.1.11</span><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:black">
</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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