<div id="compose-container" itemscope="" itemtype="https://schema.org/EmailMessage"><span itemprop="creator" itemscope="" itemtype="https://schema.org/Organization"><span itemprop="name" content="Outlook Mobile for iOS"></span></span><div><div>Hi, </div><div><br></div><div>I'd like to have a lifecycle action called "schedule," which would set the ticket's status to "scheduled" and take the user to the ticket's Dates page so they could set a due date. It's this possible? </div><div><br></div><div>Thanks,</div><div><br></div><div>Peter<br><br><div class="acompli_signature">--<br>Peter Nikolaidis, CISSP, GCFE, GCIH, GPPA, GSNA<br><a dir="ltr" href="http://ParadigmCC.com" x-apple-data-detectors="true" x-apple-data-detectors-type="link" x-apple-data-detectors-result="0">http://ParadigmCC.com</a><br>Ph: 617.517.2940</div><br></div></div></div>