[Rtfm-devel] Re: RT 3.4.4 + RTFM 2.0.4

[Gustavo Luiz]

I never made RTFM work....in my installation only the superuser from RT can 
view RTFM articles, I send a message rtfm-devel, butr nobody answer my 
questions....RTFM have a poor documentation unhappy

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----- Original Message ----- 
From: "Robert Bell" <robert at thebellfamily.com>
To: "Robert Bell" <robert at thebellfamily.com>
Cc: <rt-users at lists.bestpractical.com>; "RTFM" 
<rtfm-devel at lists.bestpractical.com>
Sent: Wednesday, August 24, 2005 1:58 PM
Subject: [Rtfm-devel] Re: RT 3.4.4 + RTFM 2.0.4


> No one has any clue on this?? Why is there such poor documentation on RTFM 
> and RTIM??
>
> Robert Bell wrote:
>
>> Sorry for the cross-post I wasn't sure which list handled RTFM user 
>> issues.
>> I have installed RTFM 2.04 per the instructions and I have two problems. 
>> I've seen this in the archive and on Google but have not seen a 
>> resolution. Any help would be greatly appreciated.
>>
>> 1. RTFM does not show up in the left column. Screen shots seem to 
>> indicate this should happen.
>> 2. if I access /rt/RTFM directly I get the following error; probably a 
>> symptom of #1?
>>
>> error:       Can't locate object method "new" via package 
>> "RT::FM::ArticleCollection" (perhaps you forgot to load 
>> "RT::FM::ArticleCollection"?) at 
>> /opt/rt3/share/html/RTFM/Elements/NewestArticles line 60.
>> context:      ...      56:      <%INIT>
>> 57:      my $rows = 10;
>> 58:      my $i;
>> 59:      my $MyArticles;
>> 60:      $MyArticles = new RT::FM::ArticleCollection 
>> ($session{'CurrentUser'});
>> 61:      $MyArticles->UnLimit;
>> 62:      $MyArticles->RowsPerPage($rows);
>> 63:      $MyArticles->OrderBy(FIELD => 'LastUpdated', ORDER => 'DESC');
>> 64:      ...      code stack: 
>> /opt/rt3/share/html/RTFM/Elements/NewestArticles:60
>> /opt/rt3/share/html/RTFM/index.html:24
>> /opt/rt3/share/html/autohandler:215
>>
>> ________________________________
>>
>> Mt RT Setup:
>>
>> *    RedHat Ent. Linux 4 U1 2.6.9-11.EL #1 Fri May 20 18:17:57 EDT 2005 
>> i686 i686 i386 GNU/Linux
>> *    RT $VERSION = '3.4.3';
>> *    DBIx::SearchBuilder 1.3.1
>> *    Server version: Apache/2.0.52
>>    Server built:   Jul  8 2005 13:55:46
>> *    using FastCGI, FCGI-0.67 / CGI::Fast 1.05
>> *    mysql  Ver 14.7 Distrib 4.1.10a, for redhat-linux-gnu (i386)
>> *    This is perl, v5.8.5 built for i386-linux-thread-multi
>>
>
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