[Rtir] Reply Teplates

[Peter Haag]

Find appended the module for selecting a Reply Template in the message 
reply dialog. Does not need RTFM. Small, simple but effective.
Tested with rt 3.0.6

    - Peter


--On Donnerstag, 6. November 2003 8:28 Uhr +0100 Peter Haag 
<haag at switch.ch> wrote:

>
>
> --On Mittwoch, 5. November 2003 12:34 Uhr -0500 Jesse Vincent
> <jesse at bestpractical.com> wrote:
>
>>
>>
>>
>> On Wed, Nov 05, 2003 at 02:59:06PM +0100, Peter Haag wrote:
>>>
>>> I don't like to have the article ID, article description and
>>> CustomeFiled  Name automatically inserted into the message. And I found
>>> no possibility to  switch that off. I simply want to have some text at
>>> the beginning of my  message.
>>
>> That's actually a pretty easy change. Just customize
>> local/html/RTFM/Article/Elements/Preformatted.
>
> Thanks - I'll have a lock at it.
>
> Jesse - another question: Is there a docu - even a small or unofficial
> one, for developers, which describes a bit better this callback thing, or
> a small howto for the _LOCAL classes. It would help a lot.
>
> Many thanks.
>
>     - Peter
>>
>> Perhaps in a future rev, we'll turn that into an RT template.
>>
>>
>> 	j
>>
>>
>>>    - Peter
>>>
>>> >
>>> >
>>> > Thanks
>>> > John
>>> >
>>>
>>>
>>>
>>> --
>>> _______ SWITCH - The Swiss Education and Research Network ______
>>> Peter Haag,  Security Engineer,  Member of SWITCH CERT
>>> PGP fingerprint: D9 31 D5 83 03 95 68 BA  FB 84 CA 94 AB FC 5D D7
>>> SWITCH,  Limmatquai 138,  CH-8001 Zurich,  Switzerland
>>> E-mail: peter.haag at switch.ch Web: http://www.switch.ch/
>>>
>>> _______________________________________________
>>> RTIR mailing list
>>> RTIR at lists.bestpractical.com
>>> http://lists.bestpractical.com/mailman/listinfo/rtir
>>>
>>
>> --
>> http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
>>
>
>
>
> --
> _______ SWITCH - The Swiss Education and Research Network ______
> Peter Haag,  Security Engineer,  Member of SWITCH CERT
> PGP fingerprint: D9 31 D5 83 03 95 68 BA  FB 84 CA 94 AB FC 5D D7
> SWITCH,  Limmatquai 138,  CH-8001 Zurich,  Switzerland
> E-mail: peter.haag at switch.ch Web: http://www.switch.ch/
>
> _______________________________________________
> RTIR mailing list
> RTIR at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rtir
>



--
_______ SWITCH - The Swiss Education and Research Network ______
Peter Haag,  Security Engineer,  Member of SWITCH CERT
PGP fingerprint: D9 31 D5 83 03 95 68 BA  FB 84 CA 94 AB FC 5D D7
SWITCH,  Limmatquai 138,  CH-8001 Zurich,  Switzerland
E-mail: peter.haag at switch.ch Web: http://www.switch.ch/
-------------- next part --------------
A non-text attachment was scrubbed...
Name: srtl.tar.gz
Type: application/x-gzip
Size: 1731 bytes
Desc: not available
Url : http://pallas.eruditorum.org/pipermail/rtir/attachments/20031106/9c97bb15/srtl.tar.bin