[Rtir] hello, and RTIR installation

[Bruce Rodger]

Good evening....

First of all, a brief introduction - my colleagues and I are
responsible for Security, Networking and Other Important Things at the
University of Strathclyde.

We're looking at RTIR as a way of co-ordinating our incident response work.

So far we have installed RT & RTIR on a FreeBSD system, using a Postgresql
backend. Relatively straightforward, despite none of us being pgsql experts.

We've now got a "recipe" for the install - I'm happy to share it if anyone's
interested.

When we installed rtir, it didn't appear in the main rt menu - a permissions
problem. We had to do

find /usr/local/rt3/share/html/Callbacks -type d -exec chmod 755 {} \;

to fix it.

Also got lots of errors when installing the Whois::RIPE module. Looks like
problems with the tests rather than the module itself.... Is this normal?


We're still finding our way around the system, but our initial impressions
are positive. I feel that to make it work in a campus environment, we'll need
to implement a fairly detailed local "whois" database, with details
of the contact addresses for each department.

Unfortunately we didn't realise this until after building rt & rtir - these
are running on pgsql, and the RIPE whois db needs mysql. Sigh.

John - what whois software are you using at janet-cert?

Bruce.


-- 
Bruce Rodger                      |Bruce.Rodger at strath.ac.uk  PGP key available
Network Manager, IT Services      |http://www.strath.ac.uk/IT/People/bruce.html
The University of Strathclyde     | +44 (0)141 548 3300
Glasgow G4 0LN, Scotland.         | Fax        553 4100