[Rtir] rtir statuses

[John Green]

On Thu, Oct 28, 2004 at 10:12:11AM +0100, Carlos Fuentes Bermejo wrote:
> Hello,
> 
> On mié, 2004-10-13 at 16:04 -0400, Falkenburger, David wrote:
> > In regular RT tickets can be changed to a deleted status, then
> > eventually deleted using Shredder. In RTIR it seems that the best you
> > can do is change to rejected status. Does this mean that records are
> > not meant to be deleted if using RTIR?
> 
> In this moment *I haven't checked everything in RTIR 1.2 :((*, you can't
> do it.

It should *in theory* be relatively easy to write a script using RT::Shredder
to remove tickets matching a certain criteria ( rejected && 3 weeks old ),
and hopefully not leave any links dangling.


John


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