[Rtir] RT-IR 2.3.3. Install problem

Mark Stanhope mark at stanhope.org.uk
Sat Jul 14 14:07:51 EDT 2007


 

I have got RT3.7.1 and RTFM-2.2.0RC5  running but I get the following error
on trying to install RT-IR-2.3.3 

Any ideas?

 

Thanks in advance

 

Mark

 

 

Can't locate object method "callback" via package
"HTML::Mason::Request::ApacheHandler" at
/opt/rt3/share/html/RTIR/Elements/Tabs line 76.
context:  


... 

	

72: 

A => { html => $m->scomp('/Elements/CreateTicket') },


73: 

B => { html => $m->scomp('/RTIR/Elements/SimpleSearch') },


74: 

};


75: 

	

76: 

$m->callback( toptabs => $toptabs, topactions => $topactions, %ARGS );


77: 

	

78: 

</%INIT>


79: 

<%ARGS>


80: 

$current_toptab => undef


... 

	

code stack:  /opt/rt3/share/html/RTIR/Elements/Tabs:76
/opt/rt3/share/html/RTIR/index.html:26
/opt/rt3/share/html/autohandler:279

 

Raw Error :-

 

 

Can't locate object method "callback" via package
"HTML::Mason::Request::ApacheHandler" at
/opt/rt3/share/html/RTIR/Elements/Tabs line 76.

 

 

Trace begun at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Exceptions.pm
line 129

HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method
"callback" via package "HTML::Mason::Request::ApacheHandler" at
/opt/rt3/share/html/RTIR/Elements/Tabs line 76.^J') called at
/opt/rt3/share/html/RTIR/Elements/Tabs line 76

HTML::Mason::Commands::__ANON__('Title', 'RT for Incident Response',
'actions', 'HASH(0xaf8b578)', 'current_toptab', 'RTIR/index.html') called at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Component.pm line 135

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xaf352b
4)', 'Title', 'RT for Incident Response', 'actions', 'HASH(0xaf8b578)',
'current_toptab', 'RTIR/index.html') called at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1256

eval {...} at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm
line 1250

HTML::Mason::Request::comp(undef, undef, 'Title', 'RT for Incident
Response', 'actions', 'HASH(0xaf8b578)', 'current_toptab',
'RTIR/index.html') called at /opt/rt3/share/html/RTIR/index.html line 26

HTML::Mason::Commands::__ANON__ at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Component.pm line 135

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xab384f
0)') called at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm
line 1256

eval {...} at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm
line 1250

HTML::Mason::Request::comp(undef, undef) called at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 915

HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x
af88810)') called at /opt/rt3/share/html/autohandler line 279

HTML::Mason::Commands::__ANON__ at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Component.pm line 135

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xab661d
8)') called at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm
line 1251

eval {...} at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm
line 1250

HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 460

eval {...} at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm
line 460

eval {...} at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm
line 412

HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xaf888
10)') called at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168

HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandl
er=HASH(0xaf88810)') called at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 826

HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(
0xa35ff64)', 'Apache=SCALAR(0xa29b11c)') called at /opt/rt3/bin/webmux.pl
line 123

eval {...} at /opt/rt3/bin/webmux.pl line 123

RT::Mason::handler('Apache=SCALAR(0xa29b11c)') called at /dev/null line 0

eval {...} at /dev/null line 0

 

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