[Rtir] RTIR Searching "State = ?"

[Rollins, J M.]

#!/usr/bin/perl
use DBIx::SearchBuilder;
print "VERSION = " . $DBIx::SearchBuilder::VERSION . "\n";

VERSION = 1.49


J. Mike Rollins
 
Information Systems Security Analyst
Wake Forest University, Winston-Salem, NC
 
e-mail: rollins at wfu.edu
web: http://www.wfu.edu/~rollins
phone: (336) 758-1938

> -----Original Message-----
> From: Carlos Fuentes Bermejo [mailto:carlos.fuentes at rediris.es]
> Sent: Thursday, November 22, 2007 7:11 AM
> To: Rollins, J M.
> Cc: rtir at lists.bestpractical.com
> Subject: Re: [Rtir] RTIR Searching "State = ?"
> 
> What version of DBIx::SearchBuilder are you using???
> 
> Regards,
> Carlos
> El 19/11/2007, a las 6:20, Rollins, J M. escribió:
> 
> > I've spent most of the weekend getting RTIR to work on Fedora FC6.  I
> > worked past many issues, and it seems to be working well.  But, I am
> > puzzled by one aspect.  I'm not sure whether it is a logic problem,
> > and
> > installation issue or my misunderstanding.
> >
> > When viewing the 'Incident Reports', I wanted to view only the tickets
> > with
> > 'State = resolved'.  But, I still see the "new" tickets along with the
> > "resolved" tickets.
> > The "Current search criteria" indicates the only criteria to be
> > 'State =
> > resolved'.  If I add 'State != new', I still see the new tickets.
> >
> > Any ideas?
> >
> > Versions:  rtir: 1.0.5, rt: 3.0.11, mysql: 5.0.27
> >
> >
> > J. Mike Rollins
> >
> > Information Systems Security Analyst
> > Wake Forest University, Winston-Salem, NC
> >
> > e-mail: rollins at wfu.edu
> > web: http://www.wfu.edu/~rollins
> > phone: (336) 758-1938
> >
> > _______________________________________________
> > Rtir mailing list
> > Rtir at lists.bestpractical.com
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
> >
> 
> --
> Carlos Fuentes Bermejo <carlos.fuentes at rediris.es>
> Security Specialist - IRIS-CERT
> RedIRIS/Red.es
> Tel: 91 212 76 20/25 Ext: 5583
> www.rediris.es - http://www.rediris.es/cert
> PGP key: http://www.rediris.es/keyserver
>