[Rtir] Sort by custom field (IP)

Ruslan Zakirov ruz at bestpractical.com
Wed Aug 3 18:43:08 EDT 2011


Good to know. It will be part of RTIR 2.6.1.

On Thu, Aug 4, 2011 at 1:43 AM, Chris Warren
<chris.warren at netelligent.ca> wrote:
> Nice!  That did the trick.  Thank you!!
>
> ----- Original Message -----
> From: "Ruslan Zakirov" <ruz at bestpractical.com>
> To: "Chris Warren" <chris.warren at netelligent.ca>
> Cc: rtir at lists.bestpractical.com
> Sent: Wednesday, August 3, 2011 5:27:16 PM
> Subject: Re: [Rtir] Sort by custom field (IP)
>
>
> Hi,
>
> I think we have a fix for this. Test the following change:
>
> https://github.com/bestpractical/rtir/commit/896e8f5959db1012a5f0eb7223f1b61ee2efd920
>
> Apply the patch. Clean mason cache. Stop and start server. Test.
>
> On Thu, Aug 4, 2011 at 1:14 AM, Chris Warren
> <chris.warren at netelligent.ca> wrote:
>> Hello,
>> I'm using the following:
>> RT 3.8.9
>> RTIR 2.6.0
>>
>> When I look at "New unlinked Incident Reports", if I click the "IP" header to sort by IP, and then go back to RTIR Home, the "New unlinked Incident Reports" is blank and I get the following error in syslog:
>>
>> Aug  3 16:42:06 rt RT: DBD::mysql::st execute failed: Unknown column 'CustomFieldValues_6.SortOrder' in 'order clause' at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 509. (/usr/share/perl5/DBIx/SearchBuilder/Handle.pm:509)
>>
>> Does anyone know a solution for this?  I would like to be able to change the default behavior somewhat but this is making it difficult.  Any help much appreciated!
>>
>> Thanks,
>> Chris
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>>
>
>
>
> --
> Best regards, Ruslan.
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>



-- 
Best regards, Ruslan.


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