[Rtir] How to disable automated forward to all correspondents?

[Jesper Skou Jensen]

On 20-07-2012 11:41, collector wrote:> Hi,
 >
 > We have an issue. We sometimes issue general alert to multiple
 > recipients. Then, we need sometimes to follow-up the incidents with some
 > of them. The default behavior of RTIR is that it will forward the
 > response from one of the recipients of the original alert to all others.
 > How do we disable this? (RTIR 4.0.5).

I would have a look in:
Menu
Tools
Configuration
Queues
Investigations(guessing you are using the default name?)
Scrips

Maybe alter or delete "On Correspond Notify Requestors and Ccs"


-- 
Regards
Jesper Skou Jensen
UNI-C