[Rtir] Quick search on the RT at a glance

Kevin Falcone falcone at bestpractical.com
Tue Mar 6 17:01:35 EST 2012

On Tue, Mar 06, 2012 at 02:31:14PM +0000, Colin wrote:
> On Fri, Mar 2, 2012 at 5:39 PM, Kevin Falcone <falcone at bestpractical.com> wrote:
> > On Fri, Feb 24, 2012 at 02:01:49PM +0000, Colin wrote:
> >> > RTIR 2.6 comes with html/RTIR/Elements/QueueSummary that you place on
> >> > "RT at Glance" or "RTIR at Glance". By default it's should there.
> >>
> >> I added the RTIR queues summary but it only shows the default queues
> >> from RTIR, not the ones I created for this specific client.
> >> Can I customize which queues go in summary?
> >
> > Just add both to your homepage?
> Hmm...I've added the 'RTIR queues summary' to 'RTIR Home' but I can't
> find anything else related to the other queues.
> What do you mean by 'both'?

I'm referring to Quicksearch, which I assume is what you were adding to
your normal homepage.

You can review HomepageComponents in your config for a list of valid
homepage components in RT and RTIR_HomepageComponents for a list of
valid homepage components in RTIR.


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