[Rtir] RT not seeing RTIR and RTFM plugins

[Tony Arnold]

I've installed RT 3.8.14 along with RTFM 2.4.4 and RTIR 2.6.1 on a
64-bit Debian 6.0.6 with perl 5.10.1 and I'm having problems.

RT seems to work OK, but it does not seem to recognise the RTIR and RTFM
plugins. There are no menu itmes for RTIR and RTFM on the home page and
the view of tickets etc is what you get with vanilla RT not what you
should get with RTIR.

Has anyone seen this issue and have a solution? Or can someone suggest
where to start debugging this?

Any help would be much appreciated.

Regards,
Tony.
-- 
Tony Arnold,                        Tel: +44 (0) 161 275 6093
Head of IT Security,                Fax: +44 (0) 705 344 3082
University of Manchester,           Mob: +44 (0) 773 330 0039
Manchester M13 9PL.                 Email: tony.arnold at manchester.ac.uk