[Rtir] Queues - There is no mapping for statuses between these queues.

[Christophe Vandeplas]

Hello,


We've followed the instructions from :
http://bestpractical.com/docs/rtir/3.0/Constituencies.html
With the script provided in bin/add_constituency we've created new
constituencies.

Then using the webinterface I wanted to move a ticket from Incident
Reports queue to the "Incident Reports - ORG".

However I do get the following error:
Ticket 14: There is no mapping for statuses between these queues.
Contact your system administrator.

Changing the Queue using Scrips also gave the same error.

Any idea?

rt-4.0.16
RT-IR-3.0.0

Thanks
Christophe