[Rtir] Call to return "referred to by" tickets in email template

Kevin Falcone falcone at bestpractical.com
Fri Aug 22 10:03:40 EDT 2014


On Thu, Aug 21, 2014 at 11:43:09AM +0000, Rob Moerman wrote:
> As the subject states; could someone assist with the proper call to retrieve
> the “referred to by” tickets in a message template in RT 4.2.6? 

Sounds like you want
http://bestpractical.com/docs/rt/4.0/RT/Record.html#ReferredToBy

and then to walk the RT::Links with next to get back Tickets.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 221 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rtir/attachments/20140822/cfee4106/attachment.pgp>


More information about the rtir mailing list