[Rtir] no charts available in request tracker installed from source

Kevin Falcone falcone at bestpractical.com
Wed Oct 15 16:55:27 EDT 2014


On Wed, Oct 15, 2014 at 02:47:36PM +0000, marek.kreul at lhsystems.com wrote:
> 
> When I access RT in a browser to display charts, the browser only shows an icon where the graph should be, looking like a broken graphic. 
> Neither the rt log in debug mode nor  the apache logfiles contain any error or warning concerning this issue, so I'm completely lost now.
> 
> What can I do to track  down the reason for the missing graph feature?

Right click on the broken image and see what is served.
You may need to use your browser's dev tools to get the actual
content/headers of the request.  Alternately, get the URL for the
image and use curl to make a request for it (borrowing your session
cookie).

-kevin
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