[Rtir] Constituency field error on fresh install of RTIR 3.2.0rc1 (was Re: RTIR 3.2.0rc1 Available for testing)

[Landon Stewart]

Actually this happens even without using the --extension parameter with
rt-mailgate as well.  Same exact error.

On 27 October 2014 09:41, Landon Stewart <lstewart at iweb.com> wrote:

> On 6 October 2014 14:13, Kevin Falcone <falcone at bestpractical.com> wrote:
>
>> RTIR 3.2.0rc1 is the first release candidate of RTIR compatible with RT
>> 4.2.
>>
>> It is only compatible with RT 4.2.7 and later and will refuse to install
>> on earlier versions of RT 4.2.
>>
>
> Hi Kevin,
>
> After a completely fresh installation of rt-4.2.8 and then RT-IR-3.2.0rc1
> but get an error when using --extension with rt-mailgate to create tickets
> saying:
>
> [13114] [Mon Oct 27 16:32:42 2014] [error]: Custom Field #1 has incorrect
> LookupType '' (/opt/rt4/sbin/../lib/RT/CustomField.pm:1318)
> Trace begun at /opt/rt4/sbin/../lib/RT.pm line 302
> Log::Dispatch::__ANON__('Log::Dispatch=HASH(0x7fcd31a65918)', 'Custom
> Field #1 has incorrect LookupType \'\'') called at
> /opt/rt4/sbin/../lib/RT/CustomField.pm line 1318
> RT::CustomField::ObjectTypeFromLookupType('RT::CustomField=HASH(0x7fcd04187e30)')
> called at /opt/rt4/sbin/../lib/RT/Ticket.pm line 475
> RT::Ticket::Create('RT::Ticket=HASH(0x7fcd04148108)', 'Subject', 'test 2
> iweb', 'Cc', 'ARRAY(0x7fcd3447a520)', 'Requestor', 'ARRAY(0x7fcd3447a508)',
> 'Queue', 4, 'MIMEObj', 'MIME::Entity=HASH(0x7fcd04106590)',
> 'CustomField-1', 'IWEB') called at
> /opt/rt4/local/plugins/RT-IR/lib/RT/IR.pm line 982
> etc...
>
>
> --
> Landon Stewart :: lstewart at iweb.com
> Lead Specialist, Abuse and Security Management
> Spécialiste principal, gestion des abus et sécurité
> http://iweb.com :: +1 (888) 909-4932
>
>
>


-- 
Landon Stewart :: lstewart at iweb.com
Lead Specialist, Abuse and Security Management
Spécialiste principal, gestion des abus et sécurité
http://iweb.com :: +1 (888) 909-4932
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rtir/attachments/20141027/5a936249/attachment.html>