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<DIV><SPAN class=170000220-13102004><FONT face=Arial size=2>In regular RT
tickets can be changed to a deleted status, then eventually deleted using
Shredder. In RTIR it seems that the best you can do is change to rejected
status. Does this mean that records are not meant to be deleted if using
RTIR?</FONT></SPAN></DIV>
<DIV><SPAN class=170000220-13102004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=170000220-13102004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=170000220-13102004><FONT face=Arial
size=2>Thanks.</FONT></SPAN></DIV>
<DIV><SPAN class=170000220-13102004><FONT face=Arial
size=2>Dave</FONT></SPAN></DIV></BODY></HTML>
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